Care Coordinator

4 months ago


Leicester, United Kingdom My Homecare Leicester Full time

Are you passionate about caring people and making a difference in their lives?

Do you have empathy and compassion towards others.

We are recruiting for an energetic and empathetic Care Coordinator to start with us immediately.

We are looking for a friendly person, exceptionally well organised, with a motivation and attitude to keep our team and customers happy and satisfied. We have a small group of clients who we provide quality care services.

What you will be doing:
As a Care Coordinator you will be based at our Leicester office supporting My Homecare Clients and fantastic Care Assistants. You will carry out a range of duties in this role, including but not limited to:

- Answering all incoming telephone calls and enquiries
- Processing new customer enquiries and assessment for new clients
- Allocation of Care Assistants to all client visits and ensuring all visits are always covered.
- Involve in writing care plans and risk assessments and accurate documentation.
- To ensure compliance with all systems and procedures
- Maintain client and Care Assistant office files ensuring they are always up to date.
- answering on call phone out of office hours and weekends, on a rota basis
- Undertake Care Assistant supervisions.
- Manage anything operational that comes into the office.

**Key skills for the role**:

- Outstanding communication is second to none, aptitude to speak to your audience regardless of who they are.
- Committed to maintaining our highest standards of care.
- Resilient, trustworthy, and reliable.
- Good communication and interpersonal skills are essential.

**Job Types**: Full-time, Permanent, Contract

**Salary**: £26000.00 per year depends on experience.

**Benefits**:

- Company events
- Company pension
- On-site free parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- care: 2 years or more (required/preferable)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: Leicester

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- providing care: 2 years (required/preferable)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Glenfield, Leicestershire (required)

Ability to Relocate:

- Glenfield, Leicestershire: Relocate before starting work (required)

Work Location: In person

**Salary**: £26,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking

Schedule:

- Weekend availability

Supplemental pay types:

- Yearly bonus

**Experience**:

- providing care: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Care Coordinator


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