![Weatherbys Banking Group](https://media.trabajo.org/img/noimg.jpg)
Fraud Investigations Associate
2 weeks ago
**FRAUD INVESTIGATIONS ASSOCIATE**
**WELLINGBOROUGH (HYBRID)**
We are recruiting for a Fraud Investigations Associate to monitor the flow of transactions through customers’ accounts, identifying those that are at risk of fraud.
Based in our Wellingborough head office, you will enjoy the flexibility of hybrid working with 3 days per week onsite. Ideally working hours will be 9.30am to 6pm, however this can be discussed at interview.
**WHY JOIN US?**
You will be joining an existing team of 3 in a new role that has been created as a response to continued growth. You will be fully supported during training and beyond, and as capability within the teams develops your career will develop with it.
We are looking to offer a salary of up to £28,000 per annum DOE. Benefits include 25 days’ annual leave (plus bank holidays), free medical insurance, pension scheme, onsite subsidised restaurant, free onsite parking and a range of discounts and benefits through our Reward Gateway platform.
**WHAT YOUR DAY WILL LOOK LIKE**
- Protecting customers from fraud through transaction monitoring on accounts, both real-time and retrospective.
- Identify fraud patterns through trend analysis and introducing new methods of fraud prevention.
- Engaging at industry level with external bodies such as UK Finance and CIFAs.
- Processing fraud claims end to end by submitting chargebacks and claims within set timescales.
- Analyse fraud prevention controls for effectiveness and suggest improvements.
- Keep up to date with ever changing fraud landscape and make recommendations for new controls.
- Providing exemplary standards of service and friendly, professional assistance to a wide range of clients.
- Attending required training and taking responsibility for your Continuous Professional Development.
**WHAT WE ARE LOOKING FOR**
- Administration experience in the Banking industry with and understanding of how transactions are processed.
- Excellent attention to detail.
- Strong analytical, numeracy and communication skills.
- Accustomed to working under pressure and to tight deadlines.
- Flexibility and initiative.
**IT WOULD BE NICE FOR YOU TO HAVE**
- Exposure to fraud controls and transaction monitoring.
- Experience analysing large sets of data.
**WHO WE ARE**
**JOIN THE FUTURE OF FAMILY BANKING.
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