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Packing Supervisor-team Leader
2 months ago
Biscuiteers is an award-winning luxury gifting brand, sometimes described as the ‘NET-A-PORTER of biscuits’. We launched in 2007 with the mission to offer a more unique, stylish and personalised gifting solution under the banner ‘why send flowers when you can send Biscuiteers?’ Every single biscuit is lovingly made from start to finish and each one is totally individual.
Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. We’ve grown enormously, particularly in the last 18 months. In 2020 alone, we hand-iced over 2.5 million biscuits and delivered them to customers all over the world.
As well as our eCommerce business, we have two biscuit boutiques, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee or even a glass of Prosecco. We also work with a wide range of corporate clients, creating bespoke and branded designs for every occasion.
In 2019, we opened the Ministry of Biscuits - a brand new purpose-built production space in Wimbledon, London. It is here where the biscuit magic happens. Now delivering to over 193,000 customers in 117 countries, our Production team will dispatch over 150,000 orders this year. We’re on the hunt for self-motivated and hardworking individuals who thrive in a creative and dynamic environment.
An exciting opportunity has arisen for a **Packing Supervisor/Team Leader, **a key role as part of our dedicated team in our production kitchen, based at Colliers Wood, SW19.
This a full time position of 39 hours per week, mainly between the hours of 10am-7pm, although between October and December, the shift pattern will vary and will be required to meet the demands of the business.
**Who we’re looking for**
- Reporting into the Production Manager, you will assist in overseeing the management of all our iced production packing team.
- Playing a key role in ensuring acceptable quality of the biscuits before, during and after packing.
- Contribute to driving continuous improvements and efficiencies.
- Oversee managing the end-of day; ensuring all cleaning, storage and next shift preparation is complete, this includes closure of the building at the end of the day.
- To be able to communicate through reporting and meetings, the shift progress of the production processes and packing.
**You will need**
- A positive, proactive approach.
- Good communication skills.
- Experience of leading and motivating a team within a food manufacturing environment is preferred.
- Good knowledge of Health and Safety documentation and Food safety documentation, to ensure it is kept up to date and accurate.
- Demonstrate flexibility and adaptability.
- Enthusiasm for the role and for Biscuiteers.
**What we offer**
We want to make Biscuiteers a really happy place to work. If you join the team, we’re pleased to offer a number of benefits to sweeten your working day, including:
- A special staff discount of 35% on all our beautiful products.
- Regular social activities to bring us all together.
- Breakfast provided each day with pastries twice and week.
- Automatic pension contributions.
- Cycle to work Scheme.
- A staff referral scheme offering up to £500 per recommendation.
- A birthday gift on your special day for our permanent staff.
**What our team says about us**
“The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.”
“Great people to work with”
“People are lovely and supportive. A good company to develop your skills and grow”
“I’ve learned to ice biscuits really well and the other staff are friendly.”
“The staff are lovely. Really committed to the business and everyone helps each other out.”
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