English and Polish-speaking Customer Service
6 months ago
**Responsibilities**:
Maintain, update and list new products on the website
Accurately respond to customer inquiries in a professional manner
Provide excellent customer service at all times
Investigate customer issues raised and take appropriate action in a timely manner
Process orders and returns efficiently
Track orders using our systems order management systems
Keep detailed records of all customer interactions, transactions, comments and complaints
**Requirements**:
Experience with common office software such as Microsoft Office suite, Gmail, etc.
Excellent verbal and written communication skills with a confident telephone manner
Fluent in speaking and writing in English and Polish
**Salary**: From £11.50 per hour
**Benefits**:
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Halifax: reliably commute or plan to relocate before starting work (required)
**Language**:
- Polish (preferred)
- English (preferred)
Work Location: In person
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