English and Polish-speaking Customer Service

6 months ago


Halifax, United Kingdom Msofas LTD Full time

**Responsibilities**:
Maintain, update and list new products on the website

Accurately respond to customer inquiries in a professional manner

Provide excellent customer service at all times

Investigate customer issues raised and take appropriate action in a timely manner

Process orders and returns efficiently

Track orders using our systems order management systems

Keep detailed records of all customer interactions, transactions, comments and complaints

**Requirements**:
Experience with common office software such as Microsoft Office suite, Gmail, etc.

Excellent verbal and written communication skills with a confident telephone manner

Fluent in speaking and writing in English and Polish

**Salary**: From £11.50 per hour

**Benefits**:

- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Halifax: reliably commute or plan to relocate before starting work (required)

**Language**:

- Polish (preferred)
- English (preferred)

Work Location: In person


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