Customer Service Assistant
3 months ago
Customer Service Assistant.
Part Time - Permanent
Family-owned and managed since 1987, Carroll cleaning now employs over 1000 people across the Midlands and North of England. Despite our size, we've stayed true to our family values, and everyone we work with is part of our family - colleagues and clients alike.
Roles & Responsibilities:
Answering the telephone and filtering general calls to personnel.
Dealing with enquiries personally where possible.
Make enquiries as requested by Customer Services.
Updating Audit Plans, Risk Assessments and data inputting.
Postal Requests.
Make a positive contribution to the team by listening to others, showing consideration to colleagues, working flexibly and proactively offering support and assistance to other team members and other teams.
Skills Required:
Good standard of English and Maths
Can do positive attitude.
Personal Qualities Required:
Excellent telephone manner.
Good Timekeeper
Organised
Ability to cope under pressure
Company benefits:
- Birthday Bonus Holiday (extra day off if your birthday falls on a Mon-Fri)
- 20 days holiday rising 1 day per year to max 30 days, plus English bank holidays.
- Attendance Related Incentive Bonus scheme (eligible after the first year of service and equivalent to 2 weeks’ pay)
- Sovereign Healthcare (Level 1 cover paid by the Company)
- Workplace Pension
Working Hours:
Monday to Friday
1pm to 5pm
£12.00 per hour
**Job Types**: Part-time, Permanent
Pay: £12.00 per hour
Expected hours: 20 per week
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: CC/01
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