Customer Service Advisor

5 months ago


Derby, United Kingdom Alliance East Midlands Full time

**Your Opportunity To Join A Truly Dynamic Business**:
Alliance is widely recognised as a leading national distributor of
non-food products to the hotel, leisure and catering sectors. We are expanding our operation in East Midlands and have an opportunity for an exceptionally motivated Customer Service Advisor. This is a great role for the right person to join a truly dynamic business and a very focused team. Alliance is enjoying great success, by providing expertise, value and service to our customers, and by being very different from our competition.

**Your criteria for success will include**:

- Processing inbound orders (no outbound sales calls)
- Responding to varied customer service enquiries
- Maintaining and developing existing customer relations
- Good organization skills and knowledge of computer software
- Previous office experience

**The individual**:

- Enthusiastic and able to demonstrate initiative
- Customer focused
- Commercially aware, numerate, articulate and computer literate
- Enjoy being part of a lively and fun environment

**Benefits**:

- Attractive salary
- Performance related bonus,
- 25 days holiday (Plus Bank Holidays)
- EOT membership benefits - Dividend payments
- Group Pension Scheme
- Monday - Friday - 8.30am - 5pm

**Job Types**: Full-time, Permanent

**Salary**: From £22,183.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus

Work Location: In person

**Benefits**:

- Company events
- Company pension
- Free parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Work Location: In person

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person

Reference ID: Customer Service



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