Receptionist/administrator

3 weeks ago


Kingston upon Thames, United Kingdom Fairhill Medical Practice Full time

The receptionist role represents a great opportunity for those with great administrative skills, who enjoy working within the busy environment of a GP practice.

Duties of the role will include (but not limited to):

- Greeting and booking in patients.
- Making appointments by processing appointment requests using the practice system
- Carrying out clerical procedures associated with typing duties as deemed appropriate
- Being responsible for the daily handling of patient notes and all associated tasks.

You will need excellent customer service skills and be able to work well as part of the team and on your own. Training is provided but excellent customer service, teamwork and IT skills are essential.

Previous experience of GP reception work and EMIS computer system preferable.Our work environment includes:

- Casual work attire
- On-the-job training
- Growth opportunities
- Relaxed atmosphere
- Safe work environment

Fairhill Medical Practice is a large GP surgery in Kingston upon Thames with 3 sites. We are looking for a Doctors Receptionist to be responsible for providing excellent customer service and setting an example for our staff. Doctors Receptionist responsibilities include greeting patients, answering phones, scheduling appointments, completing basic tasts and taking payments. To be successful as a Doctors Receptionist, you should be friendly, patient, and detail oriented. You should be able to work with other staff members to ensure that all tasks are completed in a timely and accurate manner. Ultimately, the Doctors Receptionist’s duties will be to ensure that the office operates efficiently so that patients receive the best care possible.

**Responsibilities**
- Greet patients and provide them with appropriate information
- Make the calendar and schedule appointments
- Answer phones, take payments, and admin with basic tasks
- Keep office clean per regulations (e.g., check patient rooms)
- Maintain accurate records and logs (e.g., medical records)

**Job Types**: Full-time, Part-time, Permanent

Pay: From £11.44 per hour

**Benefits**:

- Casual dress
- Company pension

Schedule:

- Holidays
- Monday to Friday
- No weekends

Work Location: In person



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