Mail Room Operative

8 months ago

Helensburgh, United Kingdom Mitie Full time

**Job Overview**:
Based at HMNB Clyde, near Glasgow, including Faslane, Coulport and the Clyde Off Site Centre you will work in a Mail Room environment. The post holder will be versatile, and customer focussed.

**Main Duties**
- Always ensure the physical security of mail in line with current regulations.
- Ensure the protection of personal information held within the Mail Room.
- Know and observe all necessary security precautions and procedures when handling mail, including recognition of, and response to, receipt of suspect mail.
- Control the receipt of parcels, packets and letters from Royal Mail and commercial couriers.
- Sort and distribute mail accurately within stipulated timescales, notifying individuals of items for collection, ensuring signatures of receipt are obtained when necessary.
- Deliver mail by vehicle/on foot around each site.
- Redirect mail as necessary.
- Collect, sort and bag outgoing mail for Royal Mail Postal Service and Defence Mail Centre.
- Keep the Mail Room area clean and tidy and, secure always.
- Operate and maintain the postal franking machine, and/or use postage stamps, keeping accurate records of expenditure.
- Operate and monitor site X-Ray machine based at the COSC following Local Operating Procedures.
- Drive a mail van, complying with rules of the road and safety and MOD requirements.
- Report any mail irregularities immediately.

**What we are looking for**:
A reliable, trustworthy, competent, and physically fit person with the ability to work independently and as part of a team. Confident, self-motivated, and able to use own initiative, highly responsive to company and customer requirements. Pro-active and consistent with the ability to adapt quickly to the different needs of the business and:

- Capability to multi-task when and where needed, as required by the business
- Working knowledge of Health and Safety requirements
- Flexible approach to accommodate changing requirements and priorities
- Good customer facing skills and the ability to develop close working relationships
- Basic IT literacy
- Ability to drive a mail van and ensure vehicle condition meets requirements.
- Physically fit enough to lift and move mail, including sacks and parcels (Essential)
- Full/Cat B driving licence (Essential)

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