Service Operations Director

3 weeks ago


Sunbury, United Kingdom FAAC Technologies Full time

We are recruiting a Service Operations Director to join our team, based from our Sunbury on Thames office. The role is an exciting new addition and will be a member of the senior management team.

The purpose of the role is to lead and manage the Service Operations team team, to ensure efficiency
in processes and delivery of the annual business plan.

As part of this role, you will need to ensure the necessary field operations resources required to support
growth targets are in place, including developing and maintaining pools of service
subcontractors. You will monitor and review weekly, monthly KPI's
and take appropriate action to improve performance where necessary.

You will support and encourage a proactive commercial culture in the Operations teams to maximise sales
and revenue opportunities and ensure that optimum operational processes are established and followed
with emphasis on daily routines and discipline.

You'll also be responsible for the implementation of continuous improvement and a consideration effectively collaboration with colleagues from our Supply
Chain organisation to minimise the operational costs.



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