Operations Co-ordinator

2 weeks ago


SunburyonThames, United Kingdom Bowmay Consulting Ltd Full time

Do you have experience of import and export operations? Do you enjoy seeing a process through from start to finish?

We are working on behalf of a leading freight-forwarder to find an Operations Co-ordinator to join their office in Heathrow. You’ll become part of a great Company with a strong team culture and the opportunity to really develop your career.

**What you get**:

- Attractive salary
- 25 days annual leave plus bank holidays
- Quarterly branch bonus scheme
- Birthday off
- Counselling service
- Cycle to work scheme
- Pension scheme

**About the job**:

- You’ll join as Operations Co-ordinator and be responsible for processing import and export shipments in a timely manner.
- Efficient processing of customer invoicing and passing of supplier costs to meet KPI’s.
- You’ll prepare documents for customs clearance and liaise with customers and ports in relation to delivery.
- Things can sometimes go wrong; highlighting concerns to management when escalation is required.
- You will actively contribute to continuous improvement and maintain Company standards in all that you do.
- You’ll provide the best customer service, ensuring all customer requirements are met.

**About you**:

- You’ll have had exposure to ocean freight and import operations.
- Being part of a team will be really important to you and you’ll enjoy the camaraderie it brings.
- In this role, you’ll be able to demonstrate your excellent customer service skills along with your ability to be organised.
- It’s essential that you are approachable and a great communicator who is confident and professional on the telephone.
- Accuracy and attention to detail are key skills of yours
- You will have a positive approach to work and be able to motivate others.
- No stranger to using your initiative, you will be self-motivated and enthusiastic.
- Naturally, you’ll have a logical mind and create solutions to problems.
- You will take part in discussions and work collaboratively to create new ideas and ways of working.

**About the Company**:

- Entrepreneurial, leading Logistics company with a huge international presence who are experts in freight and global shipping.
- Rapid growth of over 25% YoY.
- High-achieving team who have a community spirt like no other.
- Regularly recognises and reward’s their employees.
- They reinvest profits into team development and have won several specialist industry awards.



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