Landside Operations Assistant

2 weeks ago


Cheltenham, United Kingdom Gloucestershire Airport Ltd Full time

**Job Title**:Landside Operations Assistant**

**Reporting to**: Landside Operations Supervisor

**Department**: Operations Team, Gloucestershire Airport

**Hours**:Average of 40 hours per week over a 7-day period to include evenings, weekends, and bank holidays (to cover opening hours 0830-1930).
- ____________________________________

Gloucestershire Airport is widely regarded within the industry as one of the UK’s leading General Aviation airports. Your role as a Landside Operations Assistant will be to plan and carry out daily operational activities, providing a customer service interface to all customers, working closely with all Airport departments, and based Operators.

**Key responsibilities**:

- The role of the Landside Operations Assistant is listed below but not exhaustive_

**Operational**
- Booking aircraft in and out using specialist systems and coordinating with ATC.
- Monitoring the main airport switchboard and inbox.
- Collecting fees from visiting aircraft.
- Providing weather information to pilots.
- Sending flight plans and dealing with messages relating to flight planning.
- Receive paperwork on behalf of the UKBA and Ports Unit and pass on to the relevant authorities.
- Carry out the dedicated role in emergency situations in accordance with the company Emergency Orders.

**Administration**
- Daily reconciliation of landing and fuel sales.
- Maintaining company spreadsheets
- Security pass issuance
- Issuing documents in accordance with the company Document Control Procedure.

**About you**:

- In order to be considered for this role you must possess the following_
- Excellent Customer service standards and professionalism
- Excellent communication skills both verbal and written
- The ability to work well within a team environment as well as the ability to work under your own initiative
- Strong administration skills - must be proficient in using Outlook, Excel and Word
- Proven ability to work under pressure
- Ability to work shifts

Previous Aviation experience is highly desirable but not essential.

Successful applicants will undergo a 'Counter Terrorism Clearance Check'. A 5-year checkable history is required with a minimum of 3 years within the UK.

**Salary**: £24,300.00 per year

**Benefits**:

- Company events
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Wellness programme

Ability to commute/relocate:

- Cheltenham, GL51 6SR: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 10/06/2023



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