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Customer Service Assistant

5 months ago

Manchester, United Kingdom Grid Manchester Full time

Customer Service Assistant at GRD Manchester

Are you looking for a new role in which to put your people skills to great use?

Do you feel you would thrive within a supportive team in the workplace?

We are looking for a person who is prepared to handle front of house customer care on site at our client events with a vibrant and personable nature

**Responsibilities**:

- Setting up events for our clients to assist in the brand awareness campaigns.
- Gather information from customers.
- Follow up with customers to address their needs.
- Distribute incoming offerings from our client to appropriate customers or co-workers.
- Present confidently the benefits of products and services to customers.
- Work as part of a team to ensure all events are a success.
- Adhere to client guidelines.
- Represent our clients in a professional manner at all times.

**Sounds like a role you'd thrive in?**

Thanks - the GRD Manchester team

**Salary**: From £24,500.00 per year

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Manchester City Centre: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Language**:

- Fluent English (required)

Work Location: In person