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Senior Sales

3 months ago

Kingston upon Hull, United Kingdom Dr Martens Full time

**WHAT’S THE STORY?**

We’re looking for a Senior Sales Assistant to join our fantastic **Hull **team for **16 hours per week.**

Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.

**This is a Maternity cover role on a Fixed Term basis until March 2024.**

**THE GIG**
- Achieving your own sales targets and motivating the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures -Handle more complex enquiries from customers
- Assist management team in coaching and mentoring more junior members of the team
- Act as key holder and assume responsibility for store for short periods in the absence of the manager
- Any other reasonable task as instructed by the store management team

**THE STUFF THAT SETS YOU APART**

To be our **Senior Sales Assistant** you will possess these qualities;
- Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
- Working with a fashion/lifestyle brand would be a bonus
- Strong understanding of customer service and how this can be driven in a team
- Strong communication skills with the ability to inspire
- Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them
- Experience of leading a team to drive sales
- Professional, but also authentic and fearless

**WHAT’S IN IT FOR YOU?**
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Access to our Employee Assistance Programme & Mental Health First Aiders

**OUR FUNDAMENTAL QUALITIES**

It’s never just a job at Dr. Martens. It’s a way of life.

We live and breathe our Fundamentals**:INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.**

Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
- We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community._