Partner Services Representative
6 months ago
**Partner Services Representative**:
- 726113722**£21,960 Per Annum**
- Full Time**Permanent**
**Corby, Northamptonshire**
**Administration**
**Job Description**:
**Job Title**: Partner Service Representative
- **Reports to**: Partner Services Manager
- **Location**: Corby minimum 2 days a week / Remote
- **Hours**: Monday to Friday 09.00-17.00
- **Salary**:£21960
- **Duration**:12 months fixed term contract
- **Job Purpose**:
To work with approved client’s from the point of approval to assist with their administration in line with agreed service levels.
- To work within your specialisms for client’s, whilst being prepared to be agile in terms of priorities and support across the network and undertake other roles within the department such as product orders as and when customer requirements mean it is necessary.
- To proactively engage with colleagues to maintain high quality customer service relationships through a service lead approach.
- Support the Services Manager in data administration and quality management as requested.
- Ensure that Customer Service standards for the department are always upheld and report exceptions for monitoring/review. Strive to seek continual improvement in all processes.
- **Key Responsibilities**
To work with Client’s from the point of approval to assist with their administration in association with their agreed service levels.
- Complete administration to include updating of CRM records, withdrawals, staff systems access when required.
- Provide systems support to all Partner staff as needed
- Manage correspondence and invoicing relating to processes, including annual centre fee and VAT
- exemptions where required.
- Complete all administration to include registrations, re-registrations, transfers, general administration, withdrawals and payments when appropriate.
- Generate, check and prepare certificate data, credit certificates, certificate lists and letters (where appropriate).
- Ensure that all data processing activities undertaken conform to the regulatory requirements and work with key stakeholders to improve and enhance systems and compliance.
- Be a single point of contact for Client’s queries and signpost queries as needed
- To work within your specialisms, whilst being prepared to be agile in terms of priorities and support across the network and undertake other roles within the department such as product orders as and when customer requirements mean it is necessary.
- **Success Criteria**:
Meet agreed data accuracy targets.
- Customer satisfaction improves in line with agreed targets.
- Evidence of improvement in new and existing processes and delivery timescales.
- Activities completed on time, in budget and achieving the agreed objective.
- Consistently achieve and maintain customer service standards
- **Interested? Please click apply.**
**Pertemps**:
**Donna Fricker** 01536 216 194
Division 726**Pertemps Kettering**
- The Business Exchange
- Rockingham Road
- Kettering
- Northamptonshire
- NN16 8JX
- 01536 216194
-
Customer Service Representative
2 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...
-
Customer Service Representative
7 months ago
Corby, United Kingdom Clancy Group Full time**Customer Service Representative**: **Anglian Water**: Role: IMDS Customer Service Representative Location: Field Based in East Anglia area Contract: Permanent/Full time **Salary**: Competitive dependent on experience **We are easy to do business with.** - That’s why we need people like you to help us support our customers._ Our Integrated Metering and...
-
Customer Service Representative
2 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and answering customer queries.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous...
-
Customer Service Representative
6 months ago
Corby, United Kingdom Duqed Full time**Position: Customer Service Representative** **Company: Duqed** **Location: Corby, United Kingdom** **Type: Full-time** Join the dynamic team at Duqed, a leading real estate staging company based in Corby, UK! We're seeking a Customer Service Representative to provide top-notch support to our clients and ensure their staging experience is seamless and...
-
Customer Service Representative
2 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Corby is looking for a skilled Customer Service Representative to join our fast-paced team. As a vital member of our team, you'll provide top-notch customer service and support, while working collaboratively with colleagues to drive operational success.Key Responsibilities:Engage with customers, providing service and...
-
Customer Service Representative
2 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Corby, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product information and resolving customer issues efficiently.Processing customer orders and managing account information.Collaborating...
-
Customer Service Representative
2 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Corby, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
-
Courier Service Representative
4 weeks ago
Corby, Northamptonshire, United Kingdom Pertemps Leicester Royal Mail Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Courier Service Representative. As a key member of our delivery team, you will play a vital role in ensuring that our customers receive their mail and parcels on time.Key ResponsibilitiesLoading mail for your route at the local delivery officeDelivering mail and...
-
Sales Representative
2 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Sales Representative to deliver exceptional customer service and support the store's day-to-day operations in Corby, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment...
-
People Business Partner
6 months ago
Corby, United Kingdom Lakeside Healthcare Full time**About Lakeside** **LAKESIDE HEALTHCARE** is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across...
-
Technical Sales Representative
3 days ago
Corby, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full timeCompany OverviewWallace Hind Selection Limited provides a comprehensive range of products and services to uniquely solve customers' problems.Job SummaryWe are seeking a Technical Sales Representative to join our team. This is a key role that requires strong sales and technical skills to drive business growth and develop strategic relationships with...
-
Customer Service Representative
3 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Corby. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service, responding to...
-
Customer Service Representative
1 day ago
Corby, Northamptonshire, United Kingdom Northamptonshire Arts Management Trust (NAMT) Full timeJob Purpose:The successful candidate will be responsible for providing exceptional customer service by processing ticket sales efficiently and ensuring a welcoming reception environment. In this role, you will be expected to sell tickets for all venues that Northamptonshire Arts Management Trust provides Box Office services for, as well as proactively work...
-
Customer Service Representative
3 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Be Part of a Winning CultureAt beBee Professionals in Corby, we're seeking enthusiastic and dedicated individuals to join our vibrant team as Team Members. As a key member of our operational team, you'll play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers,...
-
Customer Service Ambassador
1 month ago
Corby, Northamptonshire, United Kingdom Iceland Full timeDelivering Exceptional Customer ServiceWe're looking for a Home Delivery Driver to represent Iceland and provide top-notch customer service to our customers. As a key ambassador for our business, you'll be delivering shopping to our customers' doors, interacting with them directly, and showcasing our brand values.Your main responsibilities will...
-
Customer Representative
4 weeks ago
Corby, United Kingdom Nationwide Building Society Full timeAt Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels. From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications though digital sales. Providing first class service in person, via phone and online - but...
-
Retail Sales Representative
3 weeks ago
Corby, Northamptonshire, United Kingdom Vodafone Full timeAbout the RoleVodafone UK is seeking a motivated and sales-oriented Retail Sales Representative to join its team in Corby. This role offers a competitive salary of £22,000 - £25,000 per annum, depending on experience, and opportunities for career growth in retail.Key Responsibilities:This role involves providing excellent customer service, resolving issues...
-
Business Development Representative
4 weeks ago
Corby, Northamptonshire, United Kingdom Utility Bidder Full timeRole OverviewWe are seeking an experienced Business Development Representative to join our sales team in Corby. As a key member of our team, you will play a critical role in identifying and cultivating new business opportunities and building strong relationships with existing customers.Key ResponsibilitiesIdentify and pursue new business leads through...
-
Learning Business Partner
6 months ago
Corby, United Kingdom RS Group Full timeLocation: This role is offered on a 12-month fixed term contract basis. It is a hybrid role, offering a combination of being able to work remotely and from our offices in Corby, Northamptonshire 2-3 days per week._ Are you a strategic thinker with a passion for designing & delivering learning interventions whilst supporting business growth? Are you adept at...
-
Customer Service Representative
4 days ago
Corby, United Kingdom Northamptonshire Arts Management Trust (NAMT) Full timeResponsibilitiesThe Sales Advisor will be responsible for:Providing exceptional customer service to all customersHandling sales transactions efficiently and accuratelyMaintaining a high level of professionalism at all timesWorking collaboratively with other team members to achieve sales targetsPlease note that this is a permanent position with a salary range...