Customer Service Representative

5 months ago


Corby, United Kingdom Duqed Full time

**Position: Customer Service Representative**
**Company: Duqed**
**Location: Corby, United Kingdom**
**Type: Full-time**

Join the dynamic team at Duqed, a leading real estate staging company based in Corby, UK We're seeking a Customer Service Representative to provide top-notch support to our clients and ensure their staging experience is seamless and satisfying.

**Responsibilities**:

- Coordinate staging project logistics with precision, ensuring timely delivery and installation of staging items while maintaining open lines of communication with clients and internal teams.
- Collaborate closely with our talented design team to translate client preferences into stunning staging solutions, leveraging your excellent communication skills to convey client feedback and ensure project alignment.
- Maintain accurate records of client interactions and project details in our CRM system, facilitating seamless handover between customer service and operational teams.

**Requirements**:

- Prior experience in customer service or a related field, preferably within the real estate or home staging industry.
- Exceptional communication skills, both written and verbal, with a strong ability to build rapport and convey information effectively.
- Proficiency in Microsoft Office and CRM software, with a keen eye for detail and organizational prowess.
- Flexibility to accommodate occasional evening and weekend work to meet client needs.

**Why Duqed**:

- Competitive salary and benefits package, including opportunities for performance-based bonuses.
- Exciting opportunities for career growth within a dynamic and innovative company, with ongoing training and development initiatives.
- A supportive team environment that fosters creativity, collaboration, and professional growth, where your contributions are valued and recognized.

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Free parking
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person



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