Customer Service Administrator

3 weeks ago


Wrexham, United Kingdom Gap Personnel Full time

Customer Service Administrator

£20k - £22k per annum

Monday - Friday / 9am - 5:30pm

Wrexham

Our client based in Wrexham area is currently recruiting a Customer Service Administrator to join their team on a permanent basis. The purpose of this role is to ensure all customer satisfaction is achieved. Effectively bridging the gap between the SalesTeam, internal & external customers, Finance, Logistics and related departments within the company to ensure the smooth completion of an end-to-end process.

**Performance Objectives**
- Ensure customer delight.
- Cross-selling or up-selling products as & when necessary.
- Identify opportunities, produce leads, and book appointments for the sales teams while developing high quality leads.
- Proactively follow up with customers in conjunction with key account managers.
- Identify and follow up opportunities with companies who are not already on the database and generate new business leads as required.
- Work closely with the sales team to assist with their customer’s sales objectives.
- Work effectively with all departments within the company to ensure customer requirements are met.
- Customer service plays a key part of the day-to-day role which is in integral part of the business.
- Respond to complaints from customers and give after-sales support when required.
- Assist in managing non-financial data in electronic form and present reports as & when requested.
- Regularly update customer database.

**Person Specification**
- GCSE grade C or above or international equivalent.
- Proficient in MS Office, specifically Excel skills. Familiarity in SAP or SAGE will be preferred.
- Confident in liaising with internal and external customers.
- Familiarity in similar roles with CRM systems and practices.
- Excellent communication and presentation skills.
- Strong telephone manners and listening skills.
- Ability to multi-task, prioritise, and manage time effectively.
- Ability to think independently, assumes accountability.
- Proven customer support experience or experience as a customer service representative
- Resilient - ability to deal with pressurised situations and demanding customers.
- A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount.



  • Wrexham, United Kingdom Recruit4Staff Full time

    Recruit4staff is proud to be representing their client, a leading manufacturing business in their search for a **Customer Service Administrator **to work in **Wrexham. **For the successful Customer Service Administrator our client is offering;** - Up to £22,000 per annum (Depending on experience) - Working hours: Monday - Thursday 8.30 am - 5pm, Friday -...


  • Wrexham, United Kingdom Travail Employment Group Ltd Full time

    Customer Service AdministratorStarting rate £11.44 per hour rising to £12.04 per hour after 12 weeks. Temp to Perm opportunity in Wrexham Industrial Estate working Monday to Friday 09:00-17:00. **Additional benefits**: - Friendly working environment - 25 days holiday plus bank holidays (once permanent) - Commutable by bus. Free parking on site. - Full...


  • Wrexham, United Kingdom gap personnel Full time

    Customer Service Administrator £20k - £22k per annum Monday - Friday / 9am - 5:30pm Wrexham Our client based in Wrexham area is currently recruiting a Customer Service Administrator to join their team on a permanent basis. The purpose of this role is to ensure all customer satisfaction is achieved. Effectively bridging the gap between the Sales Team,...


  • Wrexham, United Kingdom Gap Personnel Full time

    Customer Service Administrator £24k per annum Monday - Friday / 9am – 5:30pm Wrexham Own transport essential Our client based in Wrexham area is currently recruiting a Customer Service Administrator to join their team on a permanent basis. The purpose of this role is to ensure all customer satisfaction is achieved. Effectively bridging the gap...


  • Wrexham, United Kingdom Gap Personnel Full time

    Customer Service Administrator £28k per annum Monday - Friday / 9am – 5:30pm Wrexham Own transport essential Our client based in Wrexham area is currently recruiting a Customer Service Administrator to join their team on a permanent basis. The purpose of this role is to ensure all customer satisfaction is achieved. Effectively bridging the gap...


  • Wrexham, United Kingdom Gap Personnel Full time

    Customer Service Administrator£28k per annumMonday - Friday / 9am – 5:30pmWrexhamOwn transport essentialOur client based in Wrexham area is currently recruiting a Customer Service Administrator to join their team on a permanent basis. The purpose of this role is to ensure all customer satisfaction is achieved. Effectively bridging the gap between the...


  • Wrexham, Wrexham, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

    Customer Service Administrator Starting rate 11.44 per hour rising to 12.04 per hour after 12 weeks Temp to Perm opportunity in Wrexham Industrial Estate working Monday to Friday 09:00-17:00 Additional benefits:Friendly working environment25 days holiday plus bank holidays (once permanent)Commutable by bus. Free parking on site.Full Training Provided The...


  • Wrexham, Wrexham, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

    Customer Service Administrator Starting rate 11.44 per hour rising to 12.04 per hour after 12 weeks Temp to Perm opportunity in Wrexham Industrial Estate working Monday to Friday 09:00-17:00 Additional benefits:Friendly working environment25 days holiday plus bank holidays (once permanent)Commutable by bus. Free parking on site.Full Training Provided The...


  • Wrexham, United Kingdom WestRock Full time

    **T**he opportunity**: To process the orders for key customer accounts as accurately as possible and also have the responsibility to ensure all jobs are checked according to the plan to ensure they can proceed into production without delay. **How you will impact WestRock**: - Manage the day-to-day order requirements and enquiries from a specific range of...

  • Customer Services

    1 week ago


    Wrexham, United Kingdom gap personnel Full time

    Customer Services & Sales Administrator Salary dependent on experience. Monday - Friday / General Office Hours Wrexham Our client based on the outskirts of Wrexham area is currently recruiting a Customer Services and Sales Administrator to join their team on a permanent basis. Reporting to the Office Manager you will provide admin support to the sales...


  • Wrexham, United Kingdom Adele Carr Recruitment Full time

    A fabulous opportunity for an experienced Customer Service Administrator to join a well-established and reputable business in Wrexham. You will be welcomed into the friendly team and you will be rewarded with: - A salary of £26K - 25 Days Paid annual leave - 1pm finish on a Friday **The Customer Services Administrator role will be busy and varied...


  • Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 259651**Salary**: - £19,355**Job grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 3Contents Location About the...


  • Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 289732**Salary**: - £19,355**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the...


  • Wrexham, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

    Customer Service Advisor £24,000 per annum Permanent opportunity in Wrexham Additional benefits:Hybrid opportunity. 22 days holiday + plus bank holidays + duvet day + your birthday + 1 CSR day.Holidays increase with length of service (1 additional day every year with a maximum of 25 days).Employee Assistance Programme.The role:Customer Service Advisor...


  • Wrexham, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 269302**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 Months**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: -...


  • Wrexham, United Kingdom Travail Employment Group Full time

    Customer Service Advisor £24,000 per annum Permanent opportunity in Wrexham Additional benefits: Hybrid opportunity. 22 days holiday + plus bank holidays + duvet day + your birthday + 1 CSR day.Holidays increase with length of service (1 additional day every year with a maximum of 25 days).Employee Assistance Programme. The role:Customer Service Advisor...


  • Wrexham, United Kingdom Maximus Services, LLC Full time

    **Description & Requirements** **Be part of something great** Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services...


  • Wrexham, United Kingdom Recruit4Staff Full time

    . **Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their offices in Wrexham.** **For the successful Customer Service Advisor our client is offering**: i. £22,000 - £23,000 per annum ii. Monday to Friday, 8:30 am - 5 pm, and 1 in 4 Saturdays iii....


  • Wrexham, United Kingdom Foundry Gym Wrexham Full time

    You will be accountable to the gym manager and support them in running day-to-day operations at the gym. You will provide excellent customer service for our valued members and help the gym to reach its maximum potential. **Responsibilities**: 1. Front Desk Operations: - Greeting members and visitors as they enter the gym. - Managing member entries,...


  • Wrexham, United Kingdom Travail Employment Group Ltd Full time

    Customer Service Assistant£21,862 per annum starting salary Permanent opportunity in Wrexham **Additional benefits**: - Salary enhancements with length of service - 31 days holiday (including bank holidays) - Life insurance - Enhanced pension (5% contributions) - Free parking - Free tea and coffee - Friendly working environment - Extensive training...