Business Support Co-ordinator

4 months ago

Birmingham, United Kingdom Office for Standards in Education, Children's Services and Skills Full time

**Details**:
**Reference number**:

- 294592**Salary**:

- £26,874 - £27,144- £26,874 per annum. Rising to £27,144 on completion of successful probation.**Job grade**:

- Executive Officer- B3 APT**Contract type**:

- Permanent**Business area**:

- Digital and Operations**Type of role**:

- Administration / Corporate Support
- Project Delivery
- Other**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- 2 Rivergate, Bristol; 23 Stephenson Street, Birmingham; Agora, Nottingham or Piccadilly Gate, ManchesterAbout the job

**Job summary**:
The Business Support Co-ordinator focuses on supporting the Inspection Support Leadership Team in maintaining the effective and efficient delivery of key business activity. The post holder will be directly responsible to the B2 Business Support Team Leader, undertaking appropriate tasks and projects as directed.

**Job description**:
The key responsibilities of the role are outlined below. However, this is an overview of the role and is not exhaustive. Ofsted reserves the right to assign other duties appropriate to the **B3 APT** grade as required.
- Responsible for collecting, organising and managing data to provide business insight for senior management in IST. Typically involved with managing, cleansing, abstracting and aggregating data, and conducting a range of studies on that data.
- The ability to present and interpret the results of data analysis activities for senior IST management, and to make recommendations to improve business performance.
- Have a good understanding of data structures, database systems and procedures and the range of analytical tools used to undertake a range of different types of analyses.
- Responsible for extracting data from Cygnum, and creating bespoke reports.
- Support cross-office working for Inspection Support, supporting Leadership Team meetings, working closely across their range of responsibilities to meet the team’s overall objectives.
- To liaise with stakeholders across the organisation, to ensure the smooth delivery of high quality and effective support to ongoing inspection, regulation and improvement activity for all remits.
- To contribute through configuration management to the ongoing development and improvement of inspection processes and support to inspectors by finding ways to improve systems and structures to deliver a better quality service.

**Person specification**:

- Please refer to the job specification for further information.**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Seeing the Big Picture
- Changing and Improving
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Good written and verbal communication skills, working effectively with team members and relevant stakeholders both internally and externally to provide accurate advice and guidance.
- Experience of developing continuous improvement of processes and reviewing service standards and methods of delivery to improve efficiency and quality of service provided to stakeholders.

**Benefits**:
Ofsted is committed to maintaining employee health and wellbeing, whether it is physically, emotionally, financially or socially, and offers a range of benefits to support employees in this. Such benefits include the option to join the Civil Service Pension Scheme, professional and personal development opportunities, 32.5 annual leave days per annum (plus eight days public holiday) and access to counselling and advisory services.

Ofsted operates a hybrid working approach, allowing colleagues to benefit from time in the office, with the flexibility also to work from home. Our expectation is that you will spend at least 60% of your time working in your office, or at external meetings or events. The exact balance will depend on the nature of your role and the suitability of your home environment, and will be discussed and agreed with your line manager.

Any move to Ofsted from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.**Application and Shortlisting**:
**Interview**:
At the interview stage, you will be assessed on a combination of the listed behaviours and technical skills/ experience as set out in the person specification (section 2).

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel sec

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