Customer Service Team Leader

6 months ago


Rotherham, United Kingdom Owen Springs Full time

A highly successful Sheffield-based group of companies is searching for an ambitious and highly-organised Customer Service Team Leader to add to our growing sales team.

Our group is made up of 5 manufacturing businesses that span security, power tools and automotive aftercare with sites in the UK and Chicago, USA. Future acquisitions and investments are also moving us further into the online space with exciting opportunities coming.

We create opportunities through entrepreneurship, empowerment, and excellence. We enable our people to be brave enough to help solve the problems to challenge change in industry. With over 200 employees internationally, we’re ready to welcome you.

**Key Duties & Responsibilities**:.
- Facilitate departmental KPI’s.
- Build relationships with customers to understand needs, market challenges and use data to drive future sales and strategies.
- Receive and processing enquiries, quotations, orders, product returns and customer complaints.
- Administer the FPS F-drive maintenance.
- Liaison between operations and accounts departments to ensure customer satisfaction.
- Identification of sales opportunities and referral via customer Pipedrive.

**To be successful, you will have**:

- Effective communication skills, with the ability to build positive working relationships both internally and externally.
- Experience in similar role within the automotive aftermarket parts industry.
- Experience of team management.
- Excellent IT literacy, Microsoft word, excel and PowerPoint.
- Excellent attention to detail.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£29,000.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Rotherham, United Kingdom Paragon Customer Communications Full time

    At Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Direct Mail Team Leader. As a Direct Mail Team Leader you will be responsible for running a highly...


  • Rotherham, United Kingdom Paragon Customer Communications Full time

    At Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Customer Service Administrator. As a Customer Service Administrator you will assist new and...


  • Rotherham, United Kingdom Owen Springs Full time

    A highly successful Sheffield-based group of companies is searching for an ambitious and highly-organised Customer Service Team Leader to add to our growing sales team. Our group is made up of 5 manufacturing businesses that span security, power tools and automotive aftercare with sites in the UK and Chicago, USA. Future acquisitions and investments are...

  • Customer Team Leader

    6 months ago


    Rotherham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 188 Bawtry Road, Tanyard Shopping Prect, Rotherham, S66 1AA- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 6:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Leader

    6 months ago


    Rotherham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 1-3 Worry Goose Lane, Rotherham, S60 4AA - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 5am), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...

  • Customer Team Leader

    5 months ago


    Rotherham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 4 Woodhouse Green, Thurcroft, Rotherham, S66 9AQ - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview. - Full...


  • Rotherham, Rotherham, United Kingdom B&M Retail Full time

    Key Responsibilities:As a Customer Service Manager, you will be responsible for leading a team to deliver exceptional customer service in a fast-paced retail environment.Key Skills and Qualifications:Experience of managing a small to medium-sized team in a retail environmentStrong numerical and problem-solving skillsA flexible approach and a 'can-do'...

  • Team Leader

    6 months ago


    Rotherham, United Kingdom Webhelp Full time

    **Customer Service/Support** **Location** - Rotherham, United Kingdom**Language** - English*** **Job Advert**: - Do you have customer service experience? Are you seeking a new opportunity to advance your career in Dearne Valley? We are looking for a passionate and dedicated Team Leader for a full-time role where you'll manage a team responsible for...

  • Team Leader

    6 months ago


    Rotherham, United Kingdom Webhelp Full time

    **Advisor** **Location** - Rotherham, United Kingdom**Language** - English*** **Job Advert**: - Do you have customer service experience? Are you seeking a new opportunity to advance your career in Dearne Valley? We are looking for a passionate and dedicated Team Leader for a full-time role where you'll manage a team responsible for customer care. You'll...

  • Team Leader

    6 months ago


    Rotherham, United Kingdom Webhelp Full time

    **Job Advert** Do you have customer service experience? Are you seeking a new opportunity to advance your career in Dearne Valley? We are looking for a passionate and dedicated Team Leader for a full-time role where you'll manage a team responsible for customer care. You'll motivate and guide a team of hardworking individuals to reach targets and strive for...

  • Team Leader

    4 weeks ago


    Rotherham, Rotherham, United Kingdom Hungry Horse Full time

    Job Title: Team LeaderAbout the Role:We are seeking a skilled Team Leader to join our team at Hungry Horse. As a Team Leader, you will be responsible for providing exceptional customer service, leading by example, and ensuring a smooth and efficient service during busy shifts.Key Responsibilities:Provide customers with a memorable experience each time they...

  • Team Leader

    1 month ago


    Rotherham, Rotherham, United Kingdom Hungry Horse Full time

    As a Team Leader at Hungry Horse, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our bars.We're looking for a skilled and experienced Team Leader who can provide outstanding service, resolve issues, and maintain a safe and clean environment for our customers.Key Responsibilities:Provide customers...


  • Rotherham, United Kingdom Crystal Clean Service Ltd Full time

    A fantastic opportunity has arisen to work with an award winning cleaning company who provide full cleaning and hygiene services to clients based all across Sheffield, Chesterfield, Rotherham and Worksop In return, we invest a lot of time in our employees with a thorough training programme which includes an in depth induction and an ongoing support and...


  • Rotherham, United Kingdom Crystal Clean Service Ltd Full time

    A fantastic opportunity has arisen to work with an award winning cleaning company who provide full cleaning and hygiene services to clients based all across Sheffield, Chesterfield, Rotherham and Worksop In return, we invest a lot of time in our employees with a thorough training programme which includes an in depth induction and an ongoing support and...


  • Rotherham, Rotherham, United Kingdom Hammonds Furniture Limited Full time

    This is a unique opportunity to work for a forward-thinking organization that provides community equipment services and supports employee development.The role of Customer Services Coordinator at Hammonds Furniture Limited involves being the first point of contact for service users, their families, and health providers.Key responsibilities include managing...

  • Cooplands Team Leader

    6 months ago


    Rotherham, United Kingdom Cooplands Bakery Full time

    **Role**: Cooplands Team Leader **Location**: Rotherham, S66 1AA **Hours**: Part-Time/Full-Time Hours Available/ Permanent **Hourly Rate**: £11.15 per hour **Company**: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail...

  • Pizza Team Leader

    3 days ago


    Rotherham, Rotherham, United Kingdom Sbarro Full time

    Job Title: Pizza Team LeaderSbarro, a renowned New York-style pizza chain, is seeking a dynamic and experienced leader to oversee the day-to-day operations of our stores. As a Pizza Team Leader, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high-quality standards across all aspects of store operations.We...

  • Cleaner Team Leader

    5 months ago


    Rotherham, United Kingdom Crystal Clean Service Ltd Full time

    A fantastic opportunity has arisen to work with an award winning cleaning company who provide full cleaning and hygiene services to clients based all across Sheffield, Chesterfield, Rotherham and Worksop In return, we invest a lot of time in our employees with a thorough training programme which includes an in depth induction and an ongoing support and...

  • Customer Service

    7 months ago


    Rotherham, United Kingdom NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service & Operations Unit Leader - This is an...


  • Rotherham, United Kingdom Al Mubarak Umrah Service limited Full time

    Job Overview: We are seeking a Customer Service Representative to join our team in providing exceptional service to our clients in the financial services industry. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. This is a full-time position based in our...