Customer Team Leader

4 months ago


Rotherham, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 188 Bawtry Road, Tanyard Shopping Prect, Rotherham, S66 1AA- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 6:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.



  • Rotherham, United Kingdom Paragon Customer Communications Full time

    At Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Direct Mail Team Leader. As a Direct Mail Team Leader you will be responsible for running a highly...

  • Customer Team Leader

    3 months ago


    Rotherham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 4 Woodhouse Green, Thurcroft, Rotherham, S66 9AQ - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview. - Full...

  • Customer Team Leader

    4 months ago


    Rotherham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 1 Fenton Road, Rotherham, S61 4RD - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, part time, permanent. - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...

  • Customer Team Leader

    4 months ago


    Rotherham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 1-3 Worry Goose Lane, Rotherham, S60 4AA - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 5am), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...


  • Rotherham, United Kingdom Owen Springs Full time

    A highly successful Sheffield-based group of companies is searching for an ambitious and highly-organised Customer Service Team Leader to add to our growing sales team. Our group is made up of 5 manufacturing businesses that span security, power tools and automotive aftercare with sites in the UK and Chicago, USA. Future acquisitions and investments are...


  • Rotherham, United Kingdom Owen Springs Full time

    A highly successful Sheffield-based group of companies is searching for an ambitious and highly-organised Customer Service Team Leader to add to our growing sales team. Our group is made up of 5 manufacturing businesses that span security, power tools and automotive aftercare with sites in the UK and Chicago, USA. Future acquisitions and investments are...

  • Team Leader

    4 months ago


    Rotherham, United Kingdom Webhelp Full time

    **Customer Service/Support** **Location** - Rotherham, United Kingdom**Language** - English*** **Job Advert**: - Do you have customer service experience? Are you seeking a new opportunity to advance your career in Dearne Valley? We are looking for a passionate and dedicated Team Leader for a full-time role where you'll manage a team responsible for...

  • Team Leader

    4 months ago


    Rotherham, United Kingdom Webhelp Full time

    **Job Advert** Do you have customer service experience? Are you seeking a new opportunity to advance your career in Dearne Valley? We are looking for a passionate and dedicated Team Leader for a full-time role where you'll manage a team responsible for customer care. You'll motivate and guide a team of hardworking individuals to reach targets and strive for...

  • Team Leader

    4 months ago


    Rotherham, United Kingdom Webhelp Full time

    **Advisor** **Location** - Rotherham, United Kingdom**Language** - English*** **Job Advert**: - Do you have customer service experience? Are you seeking a new opportunity to advance your career in Dearne Valley? We are looking for a passionate and dedicated Team Leader for a full-time role where you'll manage a team responsible for customer care. You'll...

  • Team Leader

    1 month ago


    Rotherham, Rotherham, United Kingdom Welcome Break Full time

    Join our dynamic team at Welcome Break! We are excited to announce an opportunity for a Team Leader position within our vibrant service areas. If you possess experience in retail or hospitality and have a passion for delivering exceptional customer experiences, we want to hear from you! This role is perfect for those looking to advance their career in...

  • Team Leader

    1 month ago


    Rotherham, Rotherham, United Kingdom Welcome Break Full time

    Unleash your potential with Welcome Break At Welcome Break, we are excited to announce the opportunity for a Team Leader to join our dynamic team. If you have a background in retail or hospitality and a passion for exceptional customer service, we want to hear from you! As a Team Leader, you will enjoy a competitive hourly rate of £12.44 , along...


  • Rotherham, United Kingdom Paragon Customer Communications Full time

    At Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Customer Service Administrator. As a Customer Service Administrator you will assist new and...


  • Rotherham, United Kingdom Paragon Customer Communications Full time

    At Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Customer Service Administrator. As a Customer Service Administrator you will assist new and...


  • Rotherham, United Kingdom Paragon Customer Communications Full time

    At Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Customer Service Administrator. As a Customer Service Administrator you will assist new and...

  • Cooplands Team Leader

    4 months ago


    Rotherham, United Kingdom Cooplands Bakery Full time

    **Role**: Cooplands Team Leader **Location**: Rotherham, S66 1AA **Hours**: Part-Time/Full-Time Hours Available/ Permanent **Hourly Rate**: £11.15 per hour **Company**: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail...


  • Rotherham, Rotherham, United Kingdom Leader Recruitment Group Full time

    {"Job Title": "CQC Registered Manager", "Job Overview": "As a CQC Registered Manager, you will be the driving force behind the care and wellbeing of our residents, ensuring their physical, emotional, and social needs are met with the highest standards of care. You will lead, motivate, and mentor your team, providing clinical guidance and coaching to ensure...


  • Rotherham, Rotherham, United Kingdom Leader Recruitment Group Full time

    {"Job Title": "CQC Registered Manager", "Job Overview": "As a CQC Registered Manager, you will be the driving force behind the care and wellbeing of our residents, ensuring their physical, emotional, and social needs are met with the highest standards of care. You will lead, motivate, and mentor your team, providing clinical guidance and coaching to ensure...

  • Sales Team Leader

    3 months ago


    Rotherham, United Kingdom Leger Shearings Group Full time

    Job Advert How would you like to work for a company which specialises in making people’s holiday dreams come true? Leger Shearings Group is the UK's largest escorted coach tour operator, offering self-drive breaks, holidays to the UK and Europe, specialist Battlefield Tours, and educational experiences across five different brands. As the founding brand...

  • Logistics Team Leader

    1 month ago


    Rotherham, Rotherham, United Kingdom Venatu Recruitment Group Full time £25,000

    Venatu Recruitment Group is seeking a qualified candidate for a Logistics Team Leader position. Position: Logistics Team Leader Location: Rotherham Shifts: Days, Afternoons, or Nights – 40 hours a week Salary: £25,000 per annum Experience: 1+ years preferred About the Role: Are you a skilled professional in warehouse operations looking to advance...

  • Production Team Leader

    3 months ago


    Rotherham, United Kingdom eRecruitSmart Full time

    An excellent opportunity has arisen for a Production Team Leader within a long established and highly respected manufacturing company in Rotherham. **About the company **Our client is British manufacturer founded in 1984. They create solutions to meet the challenges of integrating power and AV/data access for people working in offices and commercial spaces....