Current jobs related to Customer Service - Rotherham - NatWest Group

  • Customer Service Advisor

    7 months ago

    Rotherham, United Kingdom Al Mubarak Umrah Service limited Full time

    Job Overview: We are seeking a Customer Service Representative to join our team in providing exceptional service to our clients in the financial services industry. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. This is a full-time position based in our...

  • Sy - Sales Advisor / Customer Service Advisor

    7 months ago

    Rotherham, United Kingdom Quality Service Recruitment Full time

    **Sales Advisor** Pay is £12 per hour. Working 39 hours per week, 36.5 hours paid, with a 30-minute break daily. The annual salary for this position is £22,464 Working Monday to Friday. Starting at 9 am and finishing at 5 pm, with a 4 pm finish on a Friday. **Main Duties;** - Taking customer orders, which sometimes may require a patient and methodical...

  • Account Coordinator

    8 months ago

    Rotherham, United Kingdom Paragon Customer Communications Full time

    At Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Account Coordinator. As an Account Coordinator for assisting new and existing customers with...

  • Sy - Service Desk Supervisor

    7 months ago

    Rotherham, United Kingdom Quality Service Recruitment Full time

    **Departmental Supervisor - Service Desk** **Location**: Wath Upon Dearne, Rotherham **Working Hours**: 39 hours per week (36.5 hours paid), Monday to Friday, 9 am - 5 pm (4 pm finish on Fridays) **Salary**: £28,000 per annum (£14.85 per hour) My Client is a dynamic and customer-focused company dedicated to providing top-notch products and services...

  • Customer Service

    7 months ago

    Rotherham, United Kingdom Pearson Education Ltd Full time

    An opportunity has arisen to join one of the UK's leading education businesses, on a temporary basis to assist with the processing of over 9 million examination papers. At Pearson, we’re committed to the world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into...

  • Sy - Departmental Supervisor - Service Desk

    7 months ago

    Rotherham, United Kingdom Quality Service Recruitment Full time

    **Departmental Supervisor - Service Desk** **Location**: Wath Upon Dearne, Rotherham **Working Hours**: 39 hours per week (36.5 hours paid), Monday to Friday, 9 am - 5 pm (4 pm finish on Fridays) **Salary**: £28,000 per annum (£14.85 per hour) My Client is a dynamic and customer-focused company dedicated to providing top-notch products and services...

  • Customer Service

    8 months ago

    Rotherham, United Kingdom Interaction Recruitment Full time

    **Customer Service Advisor Home Working / Full Time** ***Must be based in South Yorkshire** Role Profile: Contract: Temporary to Permanent **Hourly Rate**: £10.42ph - Paid Weekly **Hours**: Full Time, Monday - Friday fully flexible between 8am-6pm; Paid Training: 2 weeks of full time **onsite** training 9am - 5pm **Role Overview**: We are looking for...

  • Customer Service Advisor

    7 months ago

    Rotherham, United Kingdom Worksop Dolphins Swimming Club Full time

    We are recruiting for a **Customer Service Advisor** based in **Rotherham**. This is for a Key Working company. This is a full-time permanent role. **Customer Service Advisor** Key Responsibilities: - Carry out the directions of the Customer Services Manager and the Internal Sales Manager. - Work effectively with Business Development Manager to deliver...

  • Customer Service Advisor

    7 months ago

    Rotherham, United Kingdom HR GO Recruitment Full time

    **Job Title: Customer Service Advisor** **Location: Rotherham** **Pay rate: £11.44 per hour** **Hours: Monday - Monday 8:30am-4:45pm, Friday 8:30am-4:45pm, Saturday 9:00am-3:00pm** *** Our client is seeking a dedicated and enthusiastic Customer Service Advisor to join the team in Rotherham. As a key member of our customer service department, you will...

  • Customer Service Representative

    7 months ago

    Rotherham, United Kingdom CMD Ltd Full time

    **Role Purpose** **To provide excellent customer service to our domestic and international internal and external customers, allowing the business to operate smoothly. The role acts as a first point of contact for all incoming **enquiries** and you will represent the CMD business.** **Key Responsibilities** - Input Purchase Orders onto the Order Entry...

  • Customer Service Representative

    7 months ago

    Rotherham, United Kingdom CMD-Ltd Full time

    **Role Purpose** To provide excellent customer service to our domestic and international internal and external customers, allowing the business to operate smoothly. The role acts as a first point of contact for all incoming enquiries and you will represent the CMD business. **Key Responsibilities** - Input Purchase Orders onto the Order Entry System. -...

  • Customer Service Advisor

    7 months ago

    Rotherham, United Kingdom Harvest Healthcare Full time

    **Objective**: Ensure excellent customer service and minimise costs by responding efficiently and diligently to Harvest Healthcare’s customer orders and enquiries. **Key accountabilities**: Carry out the directions of the Customer Services Manager and the Internal Sales Manager. Work effectively with Business Development Manager to deliver results. Make...

  • Customer Service Advisor

    7 months ago

    Rotherham, United Kingdom Leger Shearings Group Ltd Full time

    **Are you an experienced Customer Service Advisor looking to work for a holiday company that offers progression? Would you like to earn fantastic bonuses?if the answer is yes, please read on.** **What will I do as a Customer Service Advisor?** - Answer incoming calls from customers with enquiries. - Provide accurate, valid, and complete information by using...

  • Customer Service Administrator

    1 week ago

    Rotherham, United Kingdom Propensio Full time

    **Customer Service Support** Do you want to be the new voice of Propensio Finance? Do you have that Propensio Finance passion we are looking for? At Propensio Finance we are passionate about giving our customers the best customer service experience possible. We have a wide range of customers, and we work our hardest by offering lifestyle lending products...

  • Customer Service Representative

    7 months ago

    Rotherham, United Kingdom Akton Recruitment Full time

    Rotherham 13.23 Umbrella I am recruiting for a local authority who is looking for someone to work within the Customer Service Teams within Finance and Customer Services delivering an efficient, effective, and high-quality service in a fast paced, multi-channel environment. Key Responsibilities Deal with customer enquiries e.g at reception, over the...

  • Customer Service Apprentice

    8 months ago

    Rotherham, United Kingdom NatWest Group Full time

    Customer Service & Operations, Customer Customer Service Apprentice - Rotherham, United Kingdom- Apprenticeship- Full Time#R-00233092

  • Customer Service Executive

    2 weeks ago

    Rotherham, United Kingdom Speedy Hire PLC Full time

    Job Introduction Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job! As a Customer Service Executive, you will be based at onsite with one of our major customers, working and representing Speedy. You will be at the front line of customer interaction,...

  • Customer Service Representative

    4 months ago

    Rotherham, Rotherham, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Rotherham, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Customer Service Advisor

    2 weeks ago

    Rotherham, United Kingdom Venatu Recruitment Group Full time

    Customer Service Advisor - Wath-upon-Dearne - Temporary to Permanent - Full-time, ONLY Office-based positions available. **Would you like to earn a guaranteed bonus on the run up to Christmas just for attending work!?? If so keep reading!...** **Hourly rate**: £9.50 per hour **Shifts**: Monday to Friday 8 am to 6 pm, no weekends! 37.5...

  • Customer Service Representative

    2 weeks ago

    Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

    Job description Directorate: Finance & Customer Services Permanent, Part time, 18 hours per week. This is an exciting time to join our Customer Services team at Rotherham Council. The way we deliver our services is changing - our customers want to be able to 'self-serve' at any time of day or night and have access to what they need at their fingertips. We...

Customer Service

9 months ago

Rotherham, United Kingdom NatWest Group Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service & Operations Unit Leader
- This is an opportunity to make a positive impact to our customers and colleagues
- You’ll be leading and motivating a team to deliver successful customer and business outcomes
- Along with developing your existing people management skills, you’ll be well positioned to advance your career in this fast-paced role
- We’re offering hybrid working with this role, so you’ll be able to work in our Rotherham office twice a month and the remainder from home

**What you'll do**:
As a Customer Service & Operations Unit Leader, you’ll be delivering successful customer and business outcomes by making sure that your unit is efficiently planned. We’ll look to you to focus on optimising capacity and managing operational escalations, disputes and risks. You’ll be working to really understand what our customers need, by actively reviewing performance targets and helping the team to identify trends and address areas of improvement.

We’ll look to you to understand and drive the performance of your team and deliver improvements in productivity, efficiency and service performance by coaching, inspiring and developing your people.

Your responsibilities will include:

- Leading process re-engineering and automation initiatives, collaborating with our support functions to do so
- Ensuring the engagement and development of colleagues, making sure that a plan in place for training and accreditation
- Making sure that service levels are achieved, using resources optimally and reducing costs where possible
- Helping to maintain up-to-date process documents, contributing to the definition of performance targets, measurement and the reporting of critical MI to enable the right decision making
- Delivering cost effective measures within the team and contributing to simplifying the organisation

**The skills you'll need**:
We’re looking for someone with good people management skills, with the ability to successfully engage and motivate teams to success. Alongside this, you’ll have an understanding of people processes and policies. We’ll also expect you to have the ability to review processes with an analytical mind-set and maintain a focus on continuous improvement.

You’ll also need:

- Experience of leading and motivating a team to deliver excellent customer service within required SLAs
- Experience of working closely with business stakeholders to deliver change or improvement to processes
- Knowledge of Invoice finance policies and procedures would be advantageous
- Experience of operational capacity planning and of Risk and Controls oversight
- An understanding of risk, compliance and legal issues in different jurisdictions