Office Administrator
3 months ago
**Please note this job is for the following working days.**
- Saturday 0830-1700
- Sunday 0830-1700
- Wednesday 0900-1730
**You will be responsible for the following**:
- Administering and booking engineer diarys.
- Participate in continuous improvement and training.
- Provide excellent customer service in both written and telephone contact to both our internal and external customers.
- Assist with the team workflow and manage your time effectively, whilst delivering a prompt, polite and right first time service to our Internal and external customers.
- Create and update records on the in-house management system accurately and safeguard customer data in accordance with the agreed policies and processes.
- Carry out other ad hoc admin duties.
**Required knowledge, skills and behaviours**:
- Excellent organisational skills and good time management with the ability to prioritise your tasks to meet deadlines.
- Ability to work at pace and as part of a team to achieve a team goal.
- Have a keen eye for detail to ensure accuracy of data.
- Excellent problem-solving skills.
- Resilient and able to learn from experience.
- Good communication skills (written and verbal) to deal with a range of stakeholders, both internal and external.
**Job Type**: Part-time
**Salary**: From £10.50 per hour
Expected hours: No less than 18 per week
**Benefits**:
- Flexitime
Schedule:
- 8 hour shift
- Every weekend
- Flexitime
- Holidays
- Monday to Friday
Ability to commute/relocate:
- Spennymoor: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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