Customer Advisor

7 months ago


Fleetwood, United Kingdom Pavers Full time

**Are you passionate about achieving sales targets and finding just the right products for customers?**

**Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?**

**Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?**

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work

**We have a part time Customer Advisor opportunity to join our Pavers team in Fleetwood on a 10 hours per week contract.**

You’ll need good availability as the role will include a mixture of weekend and weekday working.

**Pay, Hours & Benefits for our Customer Advisor**

£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)

Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)
- Generous Staff Discount scheme, some of which can be shared with your family and friends
- Holiday Entitlement which increases with service.
- Company Contribution Pension
- Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST

**Day to Day responsibilities as our Customer Advisor**
- Deliver exceptional customer service
- Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
- Be self-aware, being able to question, learn, and take responsibility for yourself
- Be a team player, maintaining a friendly, engaging, and positive attitude
- Support the maintenance of store standards, product placements and stockroom

**About Us**

We are a successful, highly profitable, family run business which has been trading for over 50 years. We have over 190 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands.

We always try and do the right thing by our people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies.

In 2021 we became the first major retailer to achieve Carbon Neutral status and since 2018 we have donated over £2.2m to the Pavers Foundation, providing grants for important causes in the areas of health, education, and community.

We provide great jobs in a supportive family environment for our people. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.


  • Customer Advisor

    7 months ago


    Fleetwood, United Kingdom Pavers Full time

    We have a 2 part time Temporary Customer Advisor opportunities to join our Pavers team at Affinity Lancashire in Fleetwood on 12 hours per week contracts. One position is for the summer and one position is to cover maternity leave.You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a...


  • Fleetwood, United Kingdom Pavers LTD Full time

    We have a part time Temporary Customer Advisor opportunity to join our Pavers team at Freeport Outlet Village in Fleetwood on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and...


  • Fleetwood, United Kingdom Brook Street Full time

    Customer Support Advisor 37.5 hours per week - Monday to Friday with occasional Saturdays (one in five) £9.49 per hour Start dates throughout October & November Work From Home Ongoing temporary with a view to become permanent Our large Public Sector client are currently recruiting for a number of advisors to work from home. They are an inbound Contact...


  • Fleetwood, United Kingdom NHS Business Services Authority Full time

    **Job purpose**: The Contact Centre handles customer enquiries across a variety of media methods with advisors supported to become multi skilled and able to handle multiple workstreams. The post holder will work as part of a team to provide excellent inbound customer service to customers. The post holder will be supported to gain and manage a diverse...


  • Fleetwood, United Kingdom NHS Business Services Authority Full time

    If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. What do we...


  • Fleetwood, United Kingdom NHS Business Services Authority Full time

    If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. We provide a great place...


  • Fleetwood, United Kingdom NHS Business Services Authority Full time

    If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. We provide a great place...


  • Fleetwood, United Kingdom NHS Business Services Authority Full time

    If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. We provide a great place...


  • Fleetwood, United Kingdom NHS Business Services Authority Full time

    If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. We provide a great place...


  • Fleetwood, United Kingdom Brook Street Full time

    Brook Street are looking for highly skilled Inbound Customer Service Advisors. The NHS Business Services Authority have an award-winning contact centre with global standard accreditation in the last 12 months. Successfully maintained a 2-star company to work for in the Best Companies annual survey. Excellent career and progression opportunitieswithin to...

  • Service Advisor

    7 months ago


    Fleetwood, United Kingdom Chris Allen Garages ( Ford Mazda ) Full time

    Chris Allen Garages Fleetwood is a family run multi-franchise Ford, Mazda and Quick Lane dealership. With 46 years in business, we are proud to have a loyal customer base, built on quality and trust, and a dedicated team of skilled technicians and friendly customer focussed team members. We're currently looking to recruit a enthusiastic **Service Advisor**...

  • Collections Advisor

    4 days ago


    Fleetwood, United Kingdom BES Utilities Full time

    We have a new position available here at BES Utilities for a driven Collections Advisor to join our dynamic team based in Fleetwood, Lancashire. You will be working as part of the Collections Department effectively handling and negotiating payments for unpaid invoices and reinstating customers’ Direct Debits. **Immediate starts available!** **Role and...

  • Optical Advisor

    4 days ago


    Fleetwood, United Kingdom Unitemps Full time

    I am recruiting for an experienced Optical Sales Advisor’s to provide outstanding service to a leading Optical and Hearing Care organisation across the UK. This is an exciting opportunity to join a well-known Optical and Hearing Company, who currently have over 180 stores nationwide and are rapidly growing. You will need to develop an understanding of NHS...

  • Operations Advisor

    2 weeks ago


    Fleetwood, United Kingdom BES Utilities Full time

    Exciting opportunities have arisen within BES Utilities for Operations Advisors to join our dynamic team based in our offices in Fleetwood. Inter-departmental relationships are key to this role and you will liaise with other teams as you work towards business objectives and driving the business forward. No two days are the same in this fast paced but...

  • Complaints Advisor

    4 days ago


    Fleetwood, United Kingdom BES Utilities Full time

    We have an exciting role for a driven Complaints Advisor to join our established and growing operation here at BES Utilities in Fleetwood, Blackpool. Your role will be to deliver exceptional customer service when dealing with escalated complaints. Using your exceptional communication skills, you will build relationships with our customers and external...

  • Sales Advisor

    7 months ago


    Fleetwood, United Kingdom Scrivens Opticians & Hearing Care Full time

    If you are looking to develop a career in optics, Scrivens Opticians is an excellent place to start. You will be matched to the branch or regional need and may have the opportunity to work at more than one branch, which will allow you to gain even more experience. As a busy Sales Advisor you will spend your time on various aspects of meeting your...

  • Sales Advisor

    7 months ago


    Fleetwood, United Kingdom Crew Clothing Affinity Fleetwood Full time

    **Sales Advisor - Affinity Lancashire - Part Time**: - 4 hours per week minimum_ At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration,...


  • Fleetwood, United Kingdom Scrivens Opticians & Hearing Care Full time

    If you are looking to develop a career in Optical and Hearing care, Scrivens Opticians is an excellent place to start. You will be matched to the branch or regional need and may have the opportunity to work at more than one branch, which will allow you to gain even more experience. As a busy Trainee Optical Advisor you will spend your time on various...


  • Fleetwood, United Kingdom Scrivens Opticians & Hearing Care Full time

    If you are looking to develop a career in Optical and Hearing care, Scrivens Opticians is an excellent place to start. You will be matched to the branch or regional need and may have the opportunity to work at more than one branch, which will allow you to gain even more experience. As a busy Trainee Hearing Advisor you will spend your time on various...

  • Sales Advisor

    1 week ago


    Fleetwood, United Kingdom CWF (Uk) Ltd Full time

    Kids around is the real alternative to multi-brand shopping and offers a personalised experience for all parents and children in one unique environment. Enter a Kids around boutique and enjoy a shopping experience like no other, in a setting that brings together children's fashion collections from the most beautiful premium and designer brands: - **BOSS,...