Patient Pathway Coordinator

7 months ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

The Diabetes & Endocrine department is looking for a full-time enthusiastic and dynamic Band 4 Patient Pathway Coordinator. The successful applicant will be responsible for the day-to-day administrative work of the service.

The post holder’s main duty and responsibilities include working closely with clinicians in the planning and the co-ordination of outpatient and inpatient bookings, overseeing waiting lists, managing urgent & routine referrals and acting as a primary point of contact for patients and other professionals. This role will also involve booking and co-ordinating MDT meetings, maintaining databases, raising orders via procurement, managing structured education courses and ensuring that these are kept up to date and data submitted in timely manner.

The post holder will provide a confident professional service to all patients and carers and service users whilst supporting them throughout their pathway of care. The post holder must adhere to Trust Policies and Procedures at all times.

The post holder’s main duty and responsibilities include working closely with clinicians in the planning and the co-ordination of outpatient and inpatient bookings, overseeing waiting lists, managing urgent referrals and acting as a primary point of contact for patients and other professionals. This role will also involve booking and co-ordinating MDT meetings, maintaining databases & tracking patients ensuring that these are kept up to date and data submitted in timely manner when necessary. This includes ensuring that 18 week access and other quality targets are met.

The duties and responsibilities are representative of the Patient Pathway Coordinator role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative and managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the department.

The Diabetes and Endocrinology team sits within the Directorate of Medical Specialties. Dr Paul Carroll (Endocrinology) and Dr Dulmini Kariyawasam (Diabetes) are our clinical leads within the service.

Diabetes & Endocrine is a clinical service based at Guy’s Hospital (3rd Floor, Southwark Wing). and St Thomas’ Hospital (3rdFloor, Lambeth Wing) and Community clinics at Tessa Jowell Health Centre and Artesian Health Centre. We are predominantly an outpatient service and seeing a mixture of virtual and face-to-face appointments. We receive new referrals for routine, urgent and suspected cancer, for diabetes, endocrinology, lipid and bariatrics and our clinics consist of new, follow up and 2WW appointments. We run clinics in Type 1 and 2 diabetes, joint Antenatal clinic, Complex Diabetes, Young Persons clinic, Endocrine, Lipid and Bariatric & Community clinics.

We are highly specialised service and provide specialist support to this significantly complex group of patients. The team care for patients of all ages including paediatrics and adults. The Diabetes and Endocrinology service is supported by a multidisciplinary team of Consultants from varying specialties, Psychologists, Youth Workers, Physiotherapists, Psychologist, Psychiatrist, Podiatrist and Clinical Nurse Specialists, Dietitian amongst others. The team work closely with our partner organisations across the Southeast London.

**OMMUNICATION SKILLS**:

- Communicate professionally and effectively with patients/carers, the general public and all internal and external agencies both verbally and non-verbally in a timely manner.
- Ensure diplomacy, empathy and confidentiality when dealing with distressed patients and carers, the general public at all times.
- Liaise with clinical and non-clinical staff to resolve any issues that may arise, to the mutual benefit of all concerned.
- Attend and contribute to departmental meetings, team briefs etc.
- Provide support for day to day queries from all patients/carers/medical personnel/administrator staff.
- Identify training and development needs and communicating effectively to take these forward where appropriate.
- To act as a contact point, liaising with patients, relatives, medical representatives, GP’s/other hospitals, nursing staff, surgical team and support services

**OPERATIONAL SKILLS**:

- Monitor and review patient care and/or treatment progress using the Patient Tracking List in line with Trust and local policies.
- To follow local policy and effectively manage inpatient pathways and Liaise with clinicians as appropriate.
- To ensure accurate data input.
- Identify from the Tracking List the next steps in the patient care pathway in line with clinical need (peer review).
- Receive patient referrals and administer in line with timings and requirements as set out in Trust and National policies.
- Co-ordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available.
- Update on all en

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a 12 month fixed term post as a Band 4 Patient Pathway Coordinator working within the Cardiology Valve Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on validating pathways and tracking urgent patients on the Tavi Pathway. By working closely with a wide range of clinical and...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Cardiology Intervention Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up. By working closely with a wide range of clinical and managerial...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Coordinator to the join the Breast Surgery services at Guys Hospital. The Patient Pathway Coordinator will lead on the management of complex breast cancer pathway patients, providing support within the service, ensure that all administrative functions for patients from the time of GP referral to the...

  • Patient Pathway Coordinator

    7 months ago

    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen to join the central RTT validation team as a pathway coordinator. In this role you will work across a range of multi-disciplinary teams in the management of patients’ treatment pathways. This includes guaranteeing the quality of data across a number of databases within the Trusts’ Patient Administration System (PAS) to...

  • Patient Pathway Coordinator

    1 week ago

    London, Greater London, United Kingdom Northampton General Hospital NHS Trust Full time

    Job Overview:">We are currently seeking a highly skilled Patient Pathway Coordinator to join our team at Northampton General Hospital NHS Trust.">This is an excellent opportunity for someone who is passionate about delivering high-quality patient care and has excellent organizational skills.">As a Patient Pathway Coordinator, you will be responsible for...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Diabetes & Endocrinology Department within the Medical Specialities Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up within the community and bariatric service in...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanentBand 4 Patient Pathway Coordinator working for Intermediate Care Lambeth & Southwark. The post holder will work across sites at the Whittington & Queens Road to support both integrated services. This role is 37.5 hours weekly and includes weekend work. This is an excellent opportunity for those looking to...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Evelina London Cleft and Paediatric Plastic Surgery Services as a Patient Pathway Coordinator. This vacancy is a permanent, full time (37.5 hours per week) Band 4 administrative role. This is a challenging and rewarding role which involves working across two busy services, where you will have the opportunity to...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Cardiac Surgery department as a Band 4 Patient Pathway Coordinator. The role will involve supporting a diverse team of consultant surgeons, registrars and nurse practitioners to facilitate robust and effective outpatient and inpatient pathways. You will work closely with colleagues in both clinical and...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for an enthusiastic and hard-working person with a positive attitude and excellent people skills to join our busy but dedicated Gynaecology team. Our multi-disciplinary clinic team work together to ensure the best possible experience not only for our patients, but also for our staff. We are a supportive and caring team and encourage our staff...

  • Patient Pathway Coordinator

    8 months ago

    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen within the Central Validation Team for a Patient Pathway Coordinators. The roles occupy a central position within General Surgery & Colorectal services, enabling you to work across a range of multi-disciplinary teams in the management of patients’ treatment pathways. This includes guaranteeing the quality of data across...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom HCA Healthcare UK Full time

    **Patient Pathway Coordinator** **Sarah Cannon Research Institute** **Full Time 37.5 hrs/week** **Monday - Friday 08:00 - 16:00/ 9:00 - 17:00** **£29777 - £31431 per annum + Benefits (pension, health cover, flexible benefits and excellent career development)** We’re looking for a Patient Pathway Coordinator to join our team at Sarah Cannon Research...

  • Patient Pathway Coordinator

    7 months ago

    London, United Kingdom Bridge of Hope Full time

    Our client is looking for a highly motivated, professional patient pathway coordinator with NHS administration experience., - Scheduling in inpatients into Cath Labs within the cardiology departments - Booking patients for pre assessments - Covering phones and talking to patients - Adding patients to waiting list - Managing Mailboxes - Attending meetings,...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The Patient Pathway Coordinator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder will need to support...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Whittington Health NHS Trust Full time

    Patient Pathway Coordinator - Band 4 **Contract**: Permanent - Full time An exciting opportunity has arisen for a full time, Patient Pathway Coordinator (PPC) at the Trauma Orthopaedic department clinic 1b. The department provides a friendly working environment with supportive and experienced colleagues. You will be part of a team providing...

  • Private Patient Pathway Coordinator

    8 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen within Assisted Conception Unit (ACU) for a full time Private Patient’s Pathway Coordinator to join our busy administrative team. This is an exciting and challenging role within the administrative team in which the post holder would have an opportunity to make a direct positive impact on patient experience within the...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom London North West University Healthcare NHS Trust Full time

    We are seeking to appoint a full time Patient Pathway Coordinator within Haematology Department. The post holder will be responsible for providing administrative support, including booking appointments, answering phones, dealing with clinical letters, patients enquiries etc. The role will focus on supporting a positive patient experience within the service...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom London North West University Healthcare NHS Trust Full time

    We are seeking to appoint a full time Patient Pathway Coordinator within the Urology Department. The post holder will be responsible for providing administrative support, including clinical letter tying to the clinical team. The role will focus on supporting a positive patient experience within the service with a key emphasis on patient pathway tracking and...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom London North West University Healthcare NHS Trust Full time

    Join #TeamLNWH in the £9 million, brand new, state of the art North West London Elective Orthopaedic Centre. Based at Central Middlesex Hospital in Brent, the Elective Orthopaedic Centre (EOC) will see over 4,000 North-West Londoners a year for routine bone and joint surgery. Formed in colloboration between the Acute Provider Trusts in North-West London...

  • Patient Pathway Coordinator

    6 months ago

    London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

    The Patient Pathway Coordinator will lead on the tracking of pathways of patients, by working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder is responsible for...