Customer Service Administrator

6 months ago


Cardiff, United Kingdom Sanderson Recruitment Plc Full time

Veygo is a dynamic and innovative company providing flexible insurance solutions tailored to the needs of our customers. We pride ourselves on delivering exceptional customer service and are seeking a dedicated individual to join our team.

**Key Responsibilities**:

- Handle administrative tasks for the Customer Service team
- Amending information on customers’ accounts as per their requests.
- Cancelling policies and processing refunds as necessary.
- Updating customer records accurately and efficiently.
- Collaborate with team members to ensure seamless customer service delivery.

**Requirements**:

- Excellent written and verbal communication skills.
- Attention to detail and accuracy in data entry.
- Ability to multitask and prioritise tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Positive attitude and willingness to learn and adapt in a fast-paced environment.
- Ability to work independently as well as part of a team.

**Benefits**:

- Competitive salary based on experience.
- Opportunities for permanent employment
- Comprehensive training provided.



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