Peer Support Worker

4 months ago

Sheffield, United Kingdom Sheffield Health & Social Care NHS Foundation Trust Full time

The Sheffield Gender Identity Clinic (GIC) is one of seven specialist services (in addition to further pilot Trans health-services) supporting people who are troubled by their experience of gender identity and its expression, often conflicting with expected social norms of their assigned gender. The service is based at Michael Carlisle Centre in Sheffield. The service is nationally commissioned by NHS England. The service receives referrals from the geographical area covered by NHS England.

Using your own lived experience of gender identity, the post holder will offer emotional support and practical guidance to those people who wish to access the service and to those beginning their journey of transition on the care pathway. The role of peer support will help individuals to gain the maximum benefit from their experience with the clinic.

You will have the desire and passion to improve the quality of life for people in all aspects of their lives which may have been affected by their experience of gender dysphoria.

To draw upon lived experience to enhance the approaches offered to clients using gender identity services Supporting people in their personal journey by helping them to identify their strengths, values and aspirations
Working with people in public places, and a range of community settings; building and maintaining safe and effective relationships
Contribute to the collaborative planning and review of goals with service users and team members
To work closely with colleagues as part of the multi-disciplinary team supporting a client using gender identity services
To work with a diverse group of people either in groups or individually
To provide peer support approaches and manage an effective caseload under supervision of senior colleagues in the team
**Support the use of psychological strategies**: active listening, problem solving and coping strategies, support for self-management, self-help and self-care
Helping service users engage with and build connections and a sense of belonging to their local communities and meaningful activities
To work as part of the team supporting the families or carers of service users
Support service users to build their understanding and coping skills and autonomy on a one-to-one basis and in therapeutic groups
To co-produce and deliver training
To assist in the audit and evaluation of services provided

Sheffield Health and Social Care NHS Foundation Trust is a major employer and provider of services. Our Service Users, Carers and Staff are central, and our Values are important, to the delivery of high-quality care. We actively seek out individuals who share these values:
Working together for service users
Respect and kindness
Everyone counts
Commitment to quality
Improving lives

The post holder will work flexibly in collaboration with others to undertake a number of duties. Below are some examples:
**Working with service users and their families or carers**:
To draw upon your lived experience to enhance the approaches offered to those accessing gender identity services
Understand a person’s experiences in relation to their gender identity
Ensure that people are treated with dignity and respect
Aspire to instill hope and optimism
To work as part of the team providing approaches to support the client with their experience of gender identity
Build and maintain safe and effective therapeutic recovery relationships
Contribute to the collaborative planning and review of goals with service users and team members
Support and enable people to maintain good physical health
Support people’s use of digital interventions
Support people using services and staff to develop plans for implementing psychological strategies and implement them collaboratively and creatively using initiative
To work as part of the team supporting the families or carers of someone using services
Understand a person’s coping strategies and strengths and support people to use these at times of distress or difficulty
To enable service users to develop self-management of their condition taking an empowering approach to promote independence (‘doing with’ and empowering, ‘not ‘doing for’ people)
To recognise increasing risk to alert significant others and the team to respond as needed
Be responsible for maintaining up-to-date records to reflect service users’ care and treatment packages and needs
Accurately record the activity related to the contacts/work on the electronic record system (ERS)
To report untoward incidents and areas of concern as soon as they arise
Promote anti-discriminatory activities

**Working with colleagues as part of a team**:
To work collaboratively with other members of the team and to build and maintain effective working relationships with colleagues
Support colleagues by promoting systems of work, which promote safe practice
Contribute to review systems and team meetings

**Co-produce therapeutic groups**:
To co-produce and facilitate therapeutic groups for service

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