Solutions Support Administrator

3 days ago


Trowbridge, United Kingdom Danone Full time

About the job
**Hours**: 22.5 hours per week, Wednesday & Thursday 08.30am-17.00 and Friday 08.30am-16.00

Are you looking for your next career move within an international company? Due to the internal promotion of the existing post-holder, we are now looking for someone to effectively and efficiently support our Solutions team through the delivery of excellent customer service.

This is a fantastic opportunity to be part of a friendly, close-knit, supportive, (and sociable) team, where everyone has a voice. Working closely with the sales team, this is a busy and diverse role where you will also develop your commercial acumen and this role could potentially even lead to other opportunities in this field

About you
**You’ll be responsible for**:

- Ensuring a consistent, high quality customer service to our healthcare solutions team
- Providing support to nearly 100 healthcare solutions employees
- Ensuring compliance with business policies
- Managing product and literature orders
- Managing procurement requirements and assisting with budgetary management
- Organising sample service
- Managing data and records to ensure they are accurate, updated and compliant
- Managing external supplier, raising quality issues and pro-actively improving processes
- Managing starters and leavers to set up their systems and records.
- Have a working knowledge of Microsoft Office, be IT literate and comfortable learning new systems (essential)
- Ideally possess extensive experience with SAP, business systems/online portals (but training will be provided)
- Ideally possess presentation skills (or be willing to undertake training in this area)
- Be methodical, highly organized, with the ability to meet strict deadlines
- Ability to multi-task in a fast-paced environment, whilst maintaining attention to detail
- Possess excellent written and verbal communication skills.
- Be comfortable building connections with the internal and external stakeholders
- Possess a pro-active, determined attitude and approach.

About us
Danone is embarking on an exciting global transformation to its strategy and organisational set up and we want you to be part of that journey The importance of eating and drinking healthy nutritional products is stronger than ever and the chance to adapt and evolve through digital transformation is upon us. We want to embrace these opportunities to build a more agile, integrated and synchronised organisation powered by our people.
We are a leading food and drink company with a fast-growing health-focused portfolio. With over 100 years of expertise, we care about every product we make, and we care equally about how we make them. We operate at 5 production sites as well as offices in the UK & Ireland
- led by our people who power everything we do and are key to our success. We are a team of 2000+ Danoners, part of a 100,000 strong global family.

Danone is a people powered business, characterised by trust. We value output and personal contribution, enabling ‘Danoners’ to be their most energised, healthy and productive selves. In working our way, we recognise that work and home life are blended and that it is output that matters, meaning that value creation can be generated from any location in mainland UK, balancing the nature of your role, the business and stakeholder needs.
Our brands include; Volvic, Evian, Harrogate, Activia, Alpro, Actimel, Nutricia, Aptamil and Cow & Gate.

We offer a competitive package including a double matched pension, annual bonus, private healthcare, life assurance and product vouchers. You will also be entitled to opt into a range of flexible benefits which you can pick to suit your lifestyle.
Our mission and values guide how we behave, our flexible ways of working, how we connect with our communities and how we grow & develop our people. This is reflected in our employee offer; for example, our health & wellbeing programme, sponsored volunteering opportunities and in how individuals are enabled to drive their own development.

**What’s Next?**

If you are ready for a fresh challenge, then click the link above to apply.



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