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Customer Service Advisor
2 months ago
**Proactive Workforce Solutions** are currently recruiting **Patient Services Coordinators** to work with one of our clients based in Harlow, all these roles are on a 12 week temp to perm basis.
**Job Purpose**:
**Main Responsibilities**:
- Proactively communicate with patients to arrange deliveries and manage patients held stock
- Proactively communicate with referring customers to give feedback to customers' specification and communicate issues with deliveries, patients stock or patient well being
- Receiving prescriptions and processing them in accordance with work instructions
- Producing paperwork (delivery notes, collection notes etc.) to ensure that deliveries and collections are performed correctly
- Processing all paperwork is filed correctly according to work instructions
**Qualifications, Training & Experience**:
- Minimum of 3 GCSE's or equivalent to grade C or above (must include English and Maths)
- Evidence of continuing development
- IT literate with experience using MS Word and Excel
- Experience of working in a healthcare environment would be desirable but not essential
- Customer Service experience
**Benefits**:
- Competitive salary
- Career progression opportunities
- 12 week temp to perm (after completion of training program)
- Online portal giving access to discounts etc.
- Monday to Friday (Saturdays may be required on a rota basis)
**Job Types**: Full-time, Temp to perm
**Salary**: From £10.50 per hour
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: PWS/DR/CSVS/HAR/010223
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