Corporate Incidents Lead

**Who are Diligenta?** Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded...

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on...

Job SummaryThe Corporate Incident Lead role is a key position at Diligenta, responsible for reviewing and resolving corporate incidents for our clients. This involves investigating and analysing the cause of incidents, planning actions to rectify the issue, and managing the resolution process.Key ResponsibilitiesOwning the project management of individual...

We are looking for a highly skilled Corporate Incident Resolution Expert to join our team at Diligenta.The ideal candidate will possess a strong understanding of corporate incident management processes and procedures, with excellent written and verbal communication skills.In return for your expertise, we offer a salary of £20,338-£23,275 per annum, along...

Diligenta is seeking a talented Case Administrator - Corporate Incidents to join our team.The successful candidate will be responsible for managing corporate incident cases, investigating populations, calculating customer detriment, and updating data on BaNCS.We offer a competitive salary of £20,238-£23,175 per annum, plus a range of benefits including 33...

Incident Service Leader Role OverviewDiligenta is a leading life and pensions administration service provider, aiming to be the best in class. We're seeking an experienced Incident Service Leader to join our team in Edinburgh, working closely with the Corporate Incidents Senior Management Team.Key Responsibilities:Manage Incident Team Leaders and team...

Job SummaryWe are seeking a highly skilled Incident Response Specialist to join our Corporate Incidents Team at Diligenta.This is an exciting opportunity to play a crucial role in reviewing and resolving corporate incidents for our clients.

Incident Administrator Job DescriptionAt Diligenta, we're seeking an Incident Administrator to join our Corporate Incidents team. As an Incident Administrator, you'll play a crucial role in delivering rectification activities for corporate incidents, ensuring they meet client and regulatory expectations while providing exceptional customer service.Your...

About the RoleThe successful candidate will be responsible for investigating and analysing the root cause of incidents, planning actions to rectify the issue, and coordinating communication among internal stakeholders, policyholders, advisors, and external clients.You will oversee the entire incident process, including investigation, analysis, planning,...

**Salary**: From £19838-£23175 **Who are Diligenta?**: Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we...

**Who are Diligenta?** Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded...

At Diligenta, we are seeking an experienced Incident Management Specialist to join our Corporate Incidents team.The successful candidate will be responsible for managing corporate incidents across our client base, ensuring timely and efficient resolution while maintaining exceptional customer service standards.We offer a competitive salary of...

Role OverviewDiligenta is seeking a skilled Incident Administrator to join our Corporate Incidents team. As an Incident Administrator, you will be responsible for completing rectification activities for corporate incidents, ensuring timely and accurate delivery to our clients.Key ResponsibilitiesRaising compensation payments and calculating late payment...

Job Summary: We are seeking an experienced Incident Management Specialist to join our team in Edinburgh. As a key member of the Corporate Incidents Senior Management Team, you will be responsible for effectively managing the operational day-to-day activity across multi-site locations, as well as overseeing the Offshore teams.

Incident Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a...

About DiligentaDiligenta's mission is to deliver exceptional Life and Pensions Administration Services, with a focus on customer satisfaction. Our goal is to transform our clients' operations by providing innovative solutions.Role OverviewWe are seeking an Incident Resolution Specialist to join our Corporate Incidents Team. The successful candidate will play...

Job SummaryWe are seeking a highly skilled and experienced Incident Management Lead to oversee the effective management of incidents across the EMEA region. The ideal candidate will have a proven track record of managing teams and ensuring that incidents are resolved efficiently.Key ResponsibilitiesLead a team of Incident Managers in coordinating incident...

About this roleWe are seeking a skilled Incident Management Lead to oversee the effective management of incidents across the EMEA region. This role entails line management for a team of Incident Managers, ensuring they are well-supported and equipped to handle incidents efficiently.The Incident Management Lead will be responsible for planning resource...

Company Overview: Diligenta is a leading Platform-based Life and Pensions Administration Service provider, striving to be the Best in-class. Customer service is at the forefront of our operations, aiming to transform our clients' businesses.Salary: The annual salary for this role ranges from £43,434-£54,293, depending on experience.Job Description:The...

Company OverviewSanderson Recruitment Plc is a leading provider of recruitment services, helping businesses find the best talent for their teams. Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider.We are driven by a culture that values positive change and development, making us a home for...