Property Maintenance Administrator

3 weeks ago

Portsmouth, United Kingdom NEXA Properties Full time

At NEXA Properties our objective is to revolutionise the estate agency industry from within. We have created a modern, fun & customer-centric brand that delivers on mass quality and mass service. We want to professionalise estate agent standards by ensuring our employees are fully incentivised to sell property with high performance and high service as the hallmark. We want to create a culture whereby our employees feel personally responsible for the product they are selling or letting, and personally responsible for the client they are managing.

An opportunity to join our Portsmouth office, the successful applicant will learn to assist with the entire property letting process.

Initial administration, inspections, and day-to-day property maintenance, managing a portfolio of properties as well as proving a high level of customer service

**Experience preferred but not essential**

**Driving licence is essential**

Jupix Management CRM system experience beneficial but not essential

Applicants must drive and have access to their own vehicles.

No recruiters, please


This role includes working every other Saturday 9am - 1pm.

**Key Responsibilities**:

- Forwarding on enquiries to the sales and lettings team
- Managing Properties, liaising with landlords and contractors
- Maintaining CRM system - new clients, updates on old clients, new properties
- Ability to do property inventories, check-outs and inspections
- Tenancy bookings, contracts, rent chasing, and paying landlords
- General business operations and administration

**What's in it for you?**

We believe that agency offices are more for staff than customers, as customers spend so little time there if no time at all - so we like to create fun, enjoyable and inspiring workplaces that promote high performance rather than the stifling, squeezed, and dated office setups that we see on the high street today. We provide you with a laptop, growth opportunities, a pension scheme, and company socials.

**What we're looking for**:

- Strong people skills
- Excellent organisation skills
- Ability to talk confidently with clients and contractors
- Delivering exceptional customer service
- An eye for accuracy
- Comfortable going to properties

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)
- Property Management: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

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