Customer Service Advisor

2 weeks ago


Wigan, United Kingdom Product Care Group Full time

**Do you have previous experience in a Customer Service role?**

**Would you like to be part of a team that supports each other and celebrates success?**

**If you are passionate about providing excellent Customer Service, this Customer Engagement Advisor position could be the perfect role for you**

**Product Care** are specialists in delivery, inventory management and white-glove servicing of large household electrical appliances. Were looking for an enthusiastic individual to join our Customer Engagement team based in **Hindley Green, Wigan** to provide product, service and sales support to customers.

**Whats in it for you?**

Our Customer Service Advisor opportunity is offered on a on a full time, permanent basis working 35 hours per week; Monday Friday 9am 5pm. You will receive a competitive salary of £22,000 per annum plus excellent company benefits including;
- 33 days annual leave per year (including bank holidays) plus an extra day off for your birthday
- Hybrid working (2 days per week office based in Hindley Green, Wigan)
- Contributory Pension scheme
- Employee discounts off electrical appliances
- Cash health care plan
- Enhanced Maternity/Paternity leave
- Life Cover (Death in Service Payments)

**As our Customer Service Advisor you will be required to;**
- Be the first point of contact for customers, dealing with queries and complaints
- Utilise relevant systems, databases and documents for managing customer contacts and accurately and completely recording returns / swap out / stock information
- Ensure customer queries are dealt with in a timely manner
- Follow the data protection procedure to confirm customer details when taking in or out bound calls
- Participate in the product training programmes to enhance product knowledge and skills
- Support Route Planning Team on various projects/tasks as directed
- Contribute to the financial accountability of the department
- Provide administrative support to the Customer Service Department

**Our ideal Customer Service Advisor will have the following skills and experience;**
- Experience in a similar role is essential
- 5 GCSEs A-C (including English and Maths)
- Computer literate able to use all MS packages
- Excellent oral and written communication skills
- Able to multi-task and have good problem-solving skills
- Good administration and organisation skills

For Hybrid working, IT equipment will be provided however you must have your own internet connection.

If you would like to join our team as our **Customer Service Advisor** then dont delay, click **Apply** today to be considered for this opportunity



  • Wigan, United Kingdom Product Care Group Full time

    **Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Delivery Experience Advisor position could be the perfect role for you!** **Product Care Group** are specialists in delivery,...


  • Wigan, United Kingdom Jewson Full time

    **The Role** **Customer Service and Sales Advisor** - **Jewson Builders Merchants - Wigan** **This position is available both full time or part time.** This role is working with Jewson part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional...

  • Service Advisor

    4 days ago


    Wigan, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Wigan Vauxhall** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...


  • Wigan, United Kingdom Product Care Group Full time

    **Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Customer Engagement Advisor position could be the perfect role for you!** **Product Care** are specialists in delivery, inventory...


  • Wigan, United Kingdom Jewson Full time

    **The Role** **We are looking for an energetic and enthusiastic Customer Service Advisor to join our team in Jewson Wigan (WN5 9BX)!** This role is working with Jewson part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build,...


  • Wigan, United Kingdom Page Personnel Full time

    Immediate start permanent position - Flexible working patterns **About Our Client**: The client we are working with specialises in consumer recycling & production services on both a B2C & B2B basis. over 10,000 employees across Central Europe & UK alone, having multiple specialised divisions providing ecological and environmentally viable solutions. Key...

  • Call Centre Advisor

    5 days ago


    Wigan, United Kingdom People Solutions Group Limited Full time

    **What's in it for me?** Our client, who are a market leader within their industry, are looking for a Customer Service Advisor, to join their busy office in Ashton-In-Makerfield on a temporary to permanent basis. Paid at £10.02 per hour Offering a great work life balance, working Tuesday to Friday, from 08:00am - 2:00pm and Saturday, 08:00am -...

  • Service Advisor

    7 days ago


    Wigan, Greater Manchester, United Kingdom Vertu Motors group Full time

    Bristol Street Motors Ford Wigan Here at Bristol Street Motors Ford Wigan, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £30,000 basic salary plus company...


  • Wigan, United Kingdom Smartsearch Recruitment Full time

    **Customer Service Administrator - Construction Hire, Salary: £23k + excellent benefits and career opportunities, Based: Ince, Wigan** We require a Customer Service Administrator to work for a leading company who specialise in the hire of portable accommodation, modular cabins and associated products. Working within the office, the Customer Service...

  • Customer Service Adviser

    Found in: Whatjobs ES C2 - 1 week ago


    Wigan, United Kingdom Myinternalrecruiter.com Full time

    Customer service adviserWiganWe are looking for a new customer service adviser to come and join our small friendly team located in our Wigan office on a part time basis.Who we areMilecross Financial was established in 2005 in Newtownards in County Down. Since then it has grown into one of the largest financial advice practices in the UK.We’ve been helping...

  • HR Advisor

    4 days ago


    Wigan, United Kingdom Medlock Partners Limited Full time

    HR Advisor Wigan £31,500 Full Time - Permanent - Hybrid Medlock Partners are partnering up with a non-for-profit organisation who are looking for a HR professional, ready for a next challenge, with strong HR Generalist experience. This role would suit someone keen to progress their career into a HR Advisor role. This is a widely varied role where you will...

  • Sales Advisor

    2 weeks ago


    Wigan, United Kingdom Winsearch Full time

    Sales Advisor 5 Out of 7 (40 Hours Per Week)£24,000 Plus Commission (Increasing after probation) Wigan Working as part of the sales team to assist in the day-to-day operations by delivering a professional customer shopping experience and customer service.The Candidate Previous experience within a Sales role Experience with specialised retail sales...


  • Wigan, United Kingdom Milecross Financial Solutions Full time

    **About us** Milecross Financial was established in 2005 in Newtownards in County Down. Since then it has grown into one of the largest financial advice practices in the UK. We’ve been helping people make informed financial decisions, in good times and challenging times, for close to 20 years. We provide an ethical, transparent and friendly service on a...


  • Wigan, United Kingdom Milecross Financial Solutions Full time

    **About us** Milecross Financial was established in 2005 in Newtownards in County Down. Since then it has grown into one of the largest financial advice practices in the UK. We’ve been helping people make informed financial decisions, in good times and challenging times, for close to 20 years. We provide an ethical, transparent and friendly service on a...

  • Sales Advisor

    1 week ago


    Wigan, United Kingdom Manpower Full time

    **I have an amazing opportunity to join one of the North's fasting growing Bathroom companies as a sales advisor.** **Daily Duties** - Achieving/exceeding instore KPI'S/Targets put in place by upselling and cross selling. - Greeting Customers who enter the store - Assisting shoppers to find the goods and products they are looking for - Delivering All round...


  • Wigan, United Kingdom catherinewhyterecruitment Full time

    **Customer Service Adviser - £24k -£25k basic + generous benefits + commission £7k ! Wigan WN2** You will come from a background involving client liaison. You will be required to build customer orders using opportunities to up-selling, customer account management and cross sell. You will work within a team that aims to exceed expectations of customersby...


  • Wigan, United Kingdom 123 Recruitment and Training Full time

    Location: Chorley - Funeral Plan Insurance £30,000 - £35,000 - OTE £60,000 Monday - Friday Office Based Are you an expert in building relationships and creating great rapport and trust with your clients? Happy to work to financial targets but hate KPIs? Then we have a fantastic job for you! Based in Chorley, this is a fantastic opportunity to join a...

  • Parts Sales Advisor

    4 days ago


    Wigan, United Kingdom Sharrocks Full time

    **Parts Sales Advisor **- **Trainee**. **Location**:Wigan, Lancashire. WN6 9RF Sharrocks have a vacancy for a Trainee Parts Advisor at our Dealership supplying & supporting equipment in the Agricultural, Horticultural, Groundcare, Golf & Sports-turf sectors. This means we have an opportunity for an enthusiastic & self-motivated person to develop a career...


  • Wigan, United Kingdom Manpower Full time

    **Daily Duties** - Achieving/exceeding instore KPI'S/Targets put in place by upselling and cross selling. - Running of Online stores such as Ebay and Amazon - Dealing with customer calls - Delivering All round excellent customer service and ensuring customers have a great shopping experience - Responsible for dealing with customer complaints with the support...


  • Wigan, United Kingdom Jobwise Full time

    **Do you love working in Customer Service and engaging with different people? Maybe you have a background in retail or hospitality and are looking for a transition into something new? If this is you then look no further!** **We are looking to recruit 3 bubbly, confidant and compassionate Customer Service Agents to join the Customer Service team and support...