Call Centre Advisor

3 weeks ago


Wigan, United Kingdom People Solutions Group Limited Full time

**What's in it for me?**

Our client, who are a market leader within their industry, are looking for a Customer Service Advisor, to join their busy office in Ashton-In-Makerfield on a temporary to permanent basis.

Paid at £10.02 per hour

Offering a great work life balance, working Tuesday to Friday, from 08:00am - 2:00pm and Saturday, 08:00am - 15:00pm

**Day to Day Duties**

As a Customer Service Advisor your day-to-day duties will include:

- Taking calls in the call centre from customers & logging on the customer-based database
- Sending the jobs out to engineer
- Chase SLA jobs & parts for engineers
- Logging on ODB damaged claims & customer complaints process
- Accepting calls on company own maintenance log web page for our clients customers, closing down call on the maintenance log web page
- Updating all portals spreadsheet

**Essential Skills**

As a Customer Service Advisor you must have:

- Experience within a customer service environment
- Excellent written and verbal communication skills
- Experience working in a fast-paced environment
- Excellent timekeeping
- A good knowledge of Excel & Word

**Desirable Experience**

As a Customer Service Advisor it would be desirable if:

- You have a passion for customer service

**What training is provided?**

Full training will be provided for the role, and we can guarantee a supportive team atmosphere to help you to develop your role

**Apply



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