Systems Co-ordinator

3 weeks ago

Ellesmere Port, United Kingdom SGS Full time

**Job Title**: Systems Co-Ordinator

**Job Type**:Permanent

**Hours**: 37.5 Per week Monday - Friday

**Job Location**:Ellesmere Port

**Salary**: Negotiable

**Main purpose of the role...**

You will provide administrative, maintenance and systems support for LIMS ensuring efficient and effective responses to all relevant stakeholders. Providing technical support to Laboratories for LIMS and client related issues/queries (eg. reporting, job information & Test Methods). As a Systems Co-Ordinator you will carry out and lead on project work as directed to assist with and facilitate setup of new testing requirements, contracts and systems.

**Key Accountabilities...**
- Co-ordinate all aspects of SLIM implementation & development including training and equipment issues in order to achieve technical consistency & improve performance of UK labs.
- Act as project lead/manager on any LIMS projects including but not limited to transition to new LIMS, performance/functional testing
- +and client initiatives.
- Train laboratory employees so they understand SLIM to help ensure compliance with UK laboratory procedures.
- Ensure training materials and procedures are updated and maintained.
- Provide technical support for all UK Laboratories to resolve quality / technical issues to ensure customer service standards are maintained.
- Act as company representative during external audits/ client visits as required, ensuring a professional approach is protrayed
- Provide on site technical support for project implementation as required.
- Assist in the development and supply of KPI management statistics for UK laboratories performance on monthly basis supporting the Quality & Technical Managers and to ensure compliance with quality system procedures.
- Assist in the development and design of solutions to drive laboratory efficiency as directed by the Digital & Innovation Manager.
- Promote and develop a commitment to continuous improvement and adherence with SGS’s quality systems in all areas of the business,, following up audits and CARs/SIRs by completing actions on time to drive quality
- At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures and to ensure the I&E business maintains its ISO 45001 status.
- Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with SGS UK’s Equality & Diversity policy.

**Skills & Knowledge**

Essential
- Good communication skills both verbal and written.
- Able to adopt a flexible approach to work and react effectively to a rapidly changing environment.
- Able to work under own initiative and with a high degree of autonomy & maturity.
- Ability to identify training needs and deliver appropriate training as required.
- Fully conversant in MS Office.

Desirable
- In depth knowledge of the petroleum industry
- Strong persuasion and negotiation skills
- Working knowledge of IP, ASTM, and BS methods.

**Experience**

Essential
- Presenting ideas and delivering training to a range of audiences
- Basic system administration experience

Desirable
- LIMS administration.
- Identifying training needs of a team.
- Working in a busy testing laboratory.
- Petrochemical industry experience.

**Qualifications**

**Essential**
- Min. GCSE Maths and English grades A to C or equivalent
- Full driving licence - valid for the UK

**Desirable**
- HND/BSc in Chemistry, IT, related Science or equivalent.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£29,797.49 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Ellesmere Port: reliably commute or plan to relocate before starting work (required)

**Experience**:

- system administration: 1 year (required)

Work Location: One location

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