Billing Specialist Ftc

3 weeks ago

Glasgow, United Kingdom Sthree Full time

We're pleased to announce that SThree is looking for a French speaking Billing Specialist to join our team based in Glasgow. In the role, you'll be responsible for the day to day processing of unbilled items in line with customer requirements and deliveryin a timely fashion.

**Who will you be working for?**

SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with dynamic organisations across the world. We are the number one destination for talent in the best STEMmarkets: these are today's unsung heroes who positively shape the future. Now we're helping them shape their own futures.

Operating through a global house of specialist recruitment brands we understand our client's resourcing needs, matching sought-after skills with dynamic organisations, game-changers with change-makers.

**About this role**

The Billing Specialist will be responsible for day-to-day Billing activities for the regions France, Belgium and Luxembourg, identifying and pro-actively resolving any operational issues that would prevent the delivery of our Billing Operations on a dayto day basis.

Responsibilities will include:

- Ensure Billing is processed and delivered accurately on a daily basis in line with agreed SLA's.
- SME for Billing Process and Controls
- Develop close working relationships across both Internal and External stakeholders to enable delivery of the day to day billing operations in order to enable prompt resolution of issues impacting delivery of Billing
- Ensure Credit Note requests are processed within the stipulated SLA
- To investigate queries when required and provide a satisfactory, timely resolution to all concerned stakeholders
- Update and maintain master file for Client Billing requirements and ensure changes in billing requirements or new billing requirements are applied correctly as needed.
- To identify, verify, and create new customer records on SAP
- To maintain an excellent standard of quality when creating accounts and processing documents
- Process documentation to enable cross team support during periods of holidays/absence.
- Update Billing reports as delegated by Billing Team Manager
- Communicate with other departments & staff to ensure SLA's are met.
- Any other reasonable duties as requested by Billing Manager

**What skills and experience should you have?**
- Native/Fluent French speaker
- Ability to communicate at all levels
- Excellent Customer Service skills
- Understanding of SAP Billing Module (preferred)
- Knowledge of accounting & general accounting practices (preferred)
- Working knowledge of MS Word, Excel, PowerPoint and Outlook
- Demonstrate strong organisational & time management skills
- Attention to detail
- Ability to work under pressure
- Speed & accuracy essential, to meet deadlines

**As well as all the standard benefits you come to expect, we also offer**:

- The choice to work flexibly from home and the office, in line with our new hybrid working principles.
- Annual bonus linked to company and personal performance
- Generous 28-day annual holiday allowance in additional to public holidays
- Annual leave purchase scheme
- Five days paid Caregiver/Dependant leave per annum
- Five days paid off per year for volunteering '
- Company sick pay to support your mental and physical well-being
- Financial, physical and mental well being support
- Competitive family policies
- Private healthcare, discounted dental insurance and health-scheme cash back (after qualifying period)
- Opportunity to participate in the company share scheme
- Access to a range of retail discounts and savings

At SThree we pride ourselves on our commitment to diversity and inclusion, we have a number of programmes in place to ensure that our people are valued and respected every day. With a sharp focus on training and development, we go above and beyond to ensurethat our colleagues have adequate support to excel in their careers.
- We are also really excited to announce our permanent move to hybrid working so we are encouraging our people to work where they feel most productive - with a blended office/home working model_

**SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, work-life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants.

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