Customer Service Coordinator

4 months ago


Welwyn Garden City, United Kingdom Mission 4 Recruitment Full time

**Customer Service Coordinator**

Customer Service Coordinator duties include:

- Administrating job reports from the field engineers
- Responding to reactive works in a proactive way and assigning jobs to the engineers
- Working closely with the account managers to provide a high level of customer service to all accounts
- Utilising the client's SaaS software packages (Training will be given)
- Deliver an unrivalled customer experience
- A positive, proactive and customer focused attitude
- An ability to manage and prioritize your workload in a fast-paced environment
- Willingness to learn new systems
- Being able to use your own initiative when completing day to day tasks
- Excellent time management skills enabling to meet all set deadlines
- Comfortable Using all Microsoft Office programmes
- Highly organised

**Perks and Benefits**
- Competitive salary with full training
- Free parking
- Pension

**Job Type**: Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Welwyn Garden City, Hertfordshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Office: 1 year (required)
- Customer Service: 1 year (preferred)

Work Location: In person

Reference ID: MM1549


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