Parts Advisor

2 weeks ago


Norwich, United Kingdom Motus Truck and Van Full time

Job Introduction
**Motus Truck & Van have an exciting opportunity for a dedicated **Parts Advisor **to join their fabulous team in Norwich.**

Do you have...
- Previous experience in the Parts department?
- Experience with volume work?
- Working within a team?

If your answers are **YES**then you may be the person, we have been looking for

**Our Company Benefits**:
When you join Motus Truck & Van from Day 1 you'll have access to a comprehensive benefits package including:

- Holiday Allowance of 30 days holiday per year (including Bank Holidays) that will increase with length of service
- Auto-enrolment Pension Scheme with employer contribution
- Medical insurance discounted scheme
- Career development
- Referral bonus if you introduce your friends
- Discounted days out with family and friends
- Retail discounts saving £££'s on shopping and dining out
- Salary Finance
- Family & Friends Discounted Car Scheme
- On-site Mental Health First Aiders
- Discounted Healthcare Scheme
- X2 basic salary Life Assurance
- Internal engagement initiatives
- Uniform provided

Here at** Motus Truck & Van **we’re** proud **to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Truck & Van wants to be part of your future.

As an **equal opportunity employer**, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

**What will you be doing?**
- To service and manage all customer enquiries internal and external while upselling at every opportunity
- Maintaining stock levels through checking stock in against delivery notes and storing stock in in the correct locations
- Pre-picking parts and accessories for the workshop to ensure the smooth flow of jobs
- Processing payments for customers parts
- Dealing with all walk in/telephone and internet enquiries and ensuring that these are managed to a high standard throughout to exceed customer expectations
- To actively review and find opportunities within key accounts
- To keep work area clean and tidy
- To handle incoming deliveries from suppliers
- To maintain high levels of Health and Safety standards
- To achieve the targets and job standards set out by Department Manager / Supervisor
- To be communicative between Department Manager / Supervisor / Colleagues
- To be adaptable and flexible in your approach to work
- To work efficiently and effectively as part of a team and independently

**Hours & Salary**:
Monday - Friday 09:00am - 17:00pm

Saturday shift required 08:00am - 13:00pm

Salary from £23,000 - £24,000 per annum PLUS company bonus

**Who are we looking for?**
- Commitment to working as part of a team
- Excellent administrative skills
- Knowledge of DMS/ Stock Control
- Customer Service
- Attention to detail
- Good standard of numeracy
- Basic IT skills
- Have a passion for the industry/vehicles


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