Customer Service Advisor

2 weeks ago


Norwich, United Kingdom Portrait Appointments Full time

**Client Services Advisor**

We are looking for someone to join our team; you will be contacting customers over the phone to discuss their portrait appointment and booking them in using our bespoke system.
What we expect from you
We are highly customer driven, and you will be the first point of contact between new and existing customers and our company, so a polite and professional telephone manner is crucial.
- Experience over the phone or working within a Customer Service environment or background is essential.
- Excellent interpersonal and communication skills with a high focus on customer service.
- Ability to make decisions on your own initiative with excellent problem solving skills.
- Strong organisational skills with the ability to prioritise your workload with a high attention to detail.
- Professional telephone manner.

Working hours: 5 days a week (Monday to Friday) between the hours of 9:30am till 2.30pm

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £9.50 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: One location



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