Volkswagen Service Advisor

2 weeks ago


Norwich, United Kingdom Group 1 Automotive UK Full time

**Group**_1 _**Automotive**

**Volkswagen Service Advisor**

**OTE £35,000 Uncapped**

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you Our hugely successful Volkswagen Centre in Norwich is looking to recruit a new Service Advisor.

About the position

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Service Advisor position involves:

- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
- Adopting a sales approach regarding upsell.
- Maintaining good housekeeping standards and orderly administration of your work.

About our requirements

We expect our new Volkswagen Service Advisor to demonstrate some skills that will prove very beneficial in the position, including:

- Customer awareness.
- Ability to work to deadlines and targets.
- Strong teamwork skills.
- Confident and professional communication skills.
- Full driving license.

About us

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America and Brazil. Group 1 Automotive is the 9th largest dealer group in the UK, representing Barons Group, Beadles, and Think Ford. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages.

**Group 1 Automotive employees also benefit from; Company Pension, Performance Bonus, Company Benefits Scheme, Long Service Holiday Reward, Enhanced Maternity Policy and your Birthday Off


  • Parts Advisor

    5 days ago


    Norwich, Norfolk, United Kingdom Volkswagen Full time

    Parts Advisor Overview Our Volkswagen Norwich Retail centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey. As a Parts...

  • MOT Tester

    1 week ago


    Norwich, Norfolk, United Kingdom Volkswagen Full time

    MOT Tester Overview Our Volkswagen Norwich Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey. As an MOT...


  • Norwich, Norfolk, United Kingdom Volkswagen Full time

    Our Volkswagen Norwich Retail centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey. As a Parts Advisor at Group 1 Automotive...


  • Norwich, United Kingdom Group 1 Automotive UK Full time

    **Group 1**_ _**Automotive** Volkswagen Warranty Administrator Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our established and hugely successful Volkswagen Centre in Norwich is looking to...


  • Norwich, United Kingdom Group 1 Automotive UK Full time

    **Group1 Automotive** **Customer Service Apprenticeships** Are you a driven, enthusiastic and motivated individual? Are you keen to learn and train with a leading Automotive Dealer Group and work with their exciting product? If the answer is yes to the above then we want to hear from you! Our hugely successful Volkswagen Dealership in Norwich are looking...

  • Level 3 Mot Tester

    1 week ago


    Norwich, Norfolk, United Kingdom Volkswagen Full time

    MOT Tester Our Volkswagen Norwich Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey. As an MOT Tester at Group...

  • Service Advisor

    2 weeks ago


    Norwich, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £30,000 OTE- £36,000 Working Hours - 8AM-6PM Monday-Friday Location - Norwich   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure...

  • Service Advisor

    2 weeks ago


    Norwich, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £30,000 OTE- £36,000 Working Hours - 8AM-6PM Monday-Friday Location - Norwich   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service Department bookings....

  • Service Advisor

    2 weeks ago


    Norwich, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £30,000 OTE- £36,000 Working Hours - 8AM-6PM Monday-Friday Location - Norwich   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure...


  • Norwich, Norfolk, United Kingdom Inchcape Retail Limited Full time

    Service Advisor - Jaguar Land Rover Norwich 45 Hours Full Time Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our...


  • Norwich, United Kingdom Perfect Placement Full time

    Call Centre based Service Advisor required in NorwichUp to £25,000 basic with OTE of circa £35,000Full Training on offer - no previous Motor Trade experience essentialLong Standing and Well Established Motor GroupOur client a well regarded and established Main Dealer in Norwich is looking for a Call Centre Reservations Advisor for their thriving call...


  • Norwich, United Kingdom Anglian Full time

    Join Our Team as a Customer Service Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team.Key Responsibilities:As a Customer...

  • Service Advisor

    4 weeks ago


    Norwich, United Kingdom Motorvogue Full time

    **Ref: 0004/03**: - Location Norwich- Working Hours Full time including Saturdays- Benefits- Salary £26,000 (£35,000 OTE)- Closing Date 28/02/2023**Service Advisor (Norwich)**: Motorvogue are looking to recruit an experienced Service Advisor at our Norwich branch. We offer: - Full manufacturer-backed training program - Fantastic opportunities for career...


  • Norwich, United Kingdom ACS Automotive Recruitment Consultancy Full time

    Service Bookings Advisor£25k basic with £35k uncapped earning potentialNorwichPermanent/Full TimeMonday to Friday (42 hours a week between 8am – 6pm) / 1 in 4 Saturdays (9am – 1pm)Our client, based in Norwich, is on the lookout for an experienced Bookings Advisor to join their team. If you have an interest in the automotive sector and you’re looking...


  • Norwich, United Kingdom ACS Automotive Recruitment Consultancy Full time

    Service Bookings Advisor £25k basic with £35k uncapped earning potential Norwich Permanent/Full Time Monday to Friday (42 hours a week between 8am – 6pm) / 1 in 4 Saturdays (9am – 1pm) Our client, based in Norwich, is on the lookout for an experienced Bookings Advisor to join their team. If you have an interest in the automotive sector and you’re...


  • Norwich, United Kingdom ACS Automotive Recruitment Consultancy Full time

    Service Bookings Advisor£25k basic with £35k uncapped earning potentialNorwichPermanent/Full TimeMonday to Friday (42 hours a week between 8am – 6pm) / 1 in 4 Saturdays (9am – 1pm)Our client, based in Norwich, is on the lookout for an experienced Bookings Advisor to join their team. If you have an interest in the automotive sector and you’re looking...


  • Norwich, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Automotive Service Call Centre Advisor required in Norwich** - Well regarding Dealership and Brand - Fantastic Long term career progression - £25,000 Basic Salary plus fantastic bonus scheme! Our Client in the Norwich area is seeking a highly motivated Vehicle Service Advisor to join their busy Call Centre. Our client is a well-established and highly...


  • Norwich, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Automotive Service Call Centre Advisor required in Norwich** - Well regarding Dealership and brand - Fantastic Long term career progression Our Client in the Norwich area is seeking a highly motivated Vehicle Service Advisor to join their busy Call Centre. Our client is a well-established and highly regarded business. They strive to provide excellent...


  • Norwich, United Kingdom The Ardonagh Group Full time

    Customer Service Advisor - ARD996733 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and...


  • Norwich, United Kingdom Anglian Home Improvements Full time

    Join Our Team as a Customer Service Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team. Key Responsibilities: As a...