Outpatient Bookings Administrator

4 months ago


Cheltenham, United Kingdom Nuffield Health Full time

HEAD OFFICE
Outpatient Bookings Administrator

Outpatients Bookings Administrator

Cheltenham Hospital | Permanent | Full-Time

£21,333 per annum depending on experience

37.5 hours per week

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

The Bookings Administrator will be responsible for effectively and efficiently administering the efficiency of operations within outpatient bookings.

As a Bookings Administrator you will;
Ensure complex administration and support meets all required standards and timescales.

Manage, appraise, and interpret data, information and /or situations.

Handle all enquires, booking appointments and queries raised with efficiently and effectively.

Enssure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.

Prepare standard and adhoc reports as requested and required by the department

Provision of professional patient and consultant liaisons

Appointment bookings and changes

Co-ordination of room /consultant availability

Consultant/GP partnerships

Create, alter or cancel clinics as required to support business needs

**To succeed as a Bookings Administrator you will demonstrate**:
Previous experience working in a fast paced customer service environment

Demonstrable the ability to prioritise and organise a workload of changing priorities in a fast-paced environment

Have an excellent telephone manner

Have excellent verbal and written English communication skills

Have a good working knowledge of Microsoft Office and strong computer skills

Be able to pay excellent attention to detail

Possess an understanding of the importance of policies and operating procedures

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.

Cheltenham Hospital

Nuffield Health Cheltenham Hospital is located in the beautiful area of Cheltenham in Gloucestershire. It has excellent transport links nearby, being very close to the M5 and A417. The hospital has 33 ensuite private bedrooms, 3 theatres and a small ambulatory unit. It also hosts a purpose built close observation unit, 12 consulting rooms with access to treatment rooms, diagnostic services including; plain x-ray, MRI, CT, mammography and ultrasound. We provide a full range of medical and surgical specialities delivered in state-of-the-art clinical facilities, including orthopaedics, cosmetic surgery, spinal services, sports injury, ENT, gynaecology, urology, as well as a rapid access breast clinic.

Join Nuffield Health and create the future you want, today.

It starts with you.


  • Booking Administrator

    4 months ago


    Cheltenham, United Kingdom Nuffield Health Full time

    HEAD OFFICE Booking Administrator **Booking Coordinator** Cheltenham Hospital | Bookings | Permanent contract | Full time Up to £19,578, dependent on experience 37.5 hours per week - Monday to Friday between 9am to 5pm Nuffield Health is Britain’s largest Healthcare Charity. As a Booking Coordinator working within our Theatres bookings department,...

  • Bookings Administrator

    4 months ago


    Cheltenham, United Kingdom Nuffield Health Full time

    HEAD OFFICE Bookings Administrator **Booking Coordinator** Cheltenham Hospital | Bookings | Permanent contract | Full time £23,419.00 per year 37.5 hours per week - Monday to Friday between 9am to 5pm Nuffield Health is Britain’s largest Healthcare Charity. As a Booking Coordinator working within our Theatres bookings department, you’ll be a...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    The band 3 Outpatients Supervisor is to assist the band 4 Coordinator in ensuring the efficient and effective cover and utilisation for all Trauma and Elective clinics (including at the Acute and Community Hospital sites). To be responsible for making sure that all missing outcomes are completed to include both the pathway outcome and the outcome from the...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    The band 3 Outpatients Supervisor is to assist the band 4 Coordinator in ensuring the efficient and effective cover and utilisation for all Trauma and Elective clinics (including at the Acute and Community Hospital sites). To be responsible for making sure that all missing outcomes are completed to include both the pathway outcome and the outcome from the...

  • Clerical Support

    3 months ago


    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    We are currently looking for enthusiastic, self-motivated and flexible person to join our Outpatient team at Gloucestershire Hospitals NHS Foundation Trust. The post is based at Cheltenham General Hospital, however the role may require cross site support as needed (please note we do have a free bus for staff that goes between sites on a regular basis). We...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Outpatient Receptionist, Band 2 (30 hours a week) We are currently looking for enthusiastic, self-motivated and flexible people to join our reception team at Gloucestershire Hospitals NHS Foundation Trust. The post is based at Cheltenham General but may require cross site support as needed, (please note we do have a free bus for staff that goes between...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Outpatient Receptionist, Band 2 (15 hours a week) We are currently looking for enthusiastic, self-motivated and flexible people to join our reception team at Gloucestershire Hospitals NHS Foundation Trust. The post is based at Cheltenham General but may require cross site support as needed, (please note we do have a free bus for staff that goes between...

  • Clerical Support

    5 months ago


    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Administer the Outpatient Room scheduling system for CGH, ensuring this data is accurate and available electronically for all users. - Monitor staff level requirements for clinics and notify nurse managers of any conflicting nursing/room needs. - Demonstrate excellent communication skills by responding to staff requests appropriately and within a timely...


  • Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and communicative individual to join our Endoscopy team as an Endoscopy Booking Officer. This is a fixed-term position for 12 months, working 18 hours a week, with a focus on providing administrative support to consultants and their teams.Main ResponsibilitiesThe successful candidate will be responsible for...


  • Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and communicative individual to join our Endoscopy team as an Endoscopy Booking Officer. This is a fixed-term position for 12 months, working 18 hours a week, with a focus on providing administrative support to consultants and their teams.Main ResponsibilitiesThe successful candidate will be responsible for...


  • Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced administrative professional to join our Endoscopy team as an Endoscopy Booking Officer. This is a fixed-term position for 12 months, working 18 hours a week.Key ResponsibilitiesProvide a full and confidential administrative admission service to consultants and their teams for all Endoscopy departments at...


  • Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced administrative professional to join our Endoscopy team as an Endoscopy Booking Officer. This is a fixed-term position for 12 months, working 18 hours a week.Key ResponsibilitiesProvide a full and confidential administrative admission service to consultants and their teams for all Endoscopy departments at...


  • Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and communicative individual to join our Endoscopy team as an Endoscopy Booking Officer. This is a fixed-term position for 12 months, working 18 hours a week, with a focus on providing administrative support to consultants and their teams.Main ResponsibilitiesThe successful candidate will be responsible for...


  • Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and communicative individual to join our Endoscopy team as an Endoscopy Booking Officer. This is a fixed-term position for 12 months, working 18 hours a week, with a focus on providing administrative support to consultants and their teams.Main ResponsibilitiesThe successful candidate will be responsible for...

  • Patient Administrator

    3 months ago


    Cheltenham, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Administrator **Patient Administrator** Cheltenham Hospital | Administrator | Permanent contract | Full time Up to £21,333 dependent on experience 37.5 hours per week Our Bookings and Enquiries team currently have an opportunity for a Patient Services Administrator. Continue your journey with us whilst we’ll support you to be...


  • Cheltenham, United Kingdom Nuffield Health Full time

    HEAD OFFICE Bank Clinical Administrator Clinical Administration Assistant - Ward, Outpatients and Pre Assessment Cheltenham Hospital | Administration | Bank | Part time £10.94 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your...


  • Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job Overview Position: Chronic Pain Administration Coordinator, Band 3 ( hours per week) We are looking for a dedicated and proactive individual to become a vital part of our Chronic Pain Administration team, providing essential administrative assistance for both Pain Self-Management and Consultant-led pain clinics and procedures. Main Responsibilities Your...


  • Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job SummaryThe successful applicant will be responsible for providing administrative support to the Endoscopy department at Gloucestershire Hospitals NHS Foundation Trust.Main ResponsibilitiesThe post holder will be responsible for:Providing a full and confidential administrative admission service to consultants and their teamsAssisting with Straight to Test...


  • Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job SummaryThe successful applicant will be responsible for providing administrative support to the Endoscopy department at Gloucestershire Hospitals NHS Foundation Trust.Main ResponsibilitiesThe post holder will be responsible for:Providing a full and confidential administrative admission service to consultants and their teamsAssisting with Straight to Test...


  • Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job SummaryThe successful applicant will be responsible for providing administrative support to the Endoscopy department at Gloucestershire Hospitals NHS Foundation Trust.Main ResponsibilitiesThe post holder will be responsible for:Providing a full and confidential administrative admission service to consultants and their teamsAssisting with Straight to Test...