Customer Experience Insight Lead

We are seeking a forward thinking Director of Shared Services for a UK company that is looking to set up a new function within a customer centric organisation. ·Develop and deliver the strategyfor the short, medium and long term. ·Understand the needs and requirements of the customer and the customer experience. ·Lead a team to provide an efficient and...

We’re looking for a Research & Insights Manager to join our team in our London HQ. The Research & Insight team's focus is on creating competitive advantage through creating the best understanding of our customers and helping teams use insight to make better decisions, that help Deliveroo to meet our mission of transforming the way we shop and eat, bringing...

Overview: We’re Kingfisher. You might know us as B&Q, Screwfix, Castorama, Brico Depot or Koçtaş. We’re made up of over 77,000 passionate people, over 1,300 stores and operating in 9 countries. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the...

**CUSTOMER INSIGHT ANALYST £300-£350 PER DAY (INSIDE IR35) 3 MONTH CONTRACT RETAIL WEST LONDON** Harnham is working with a leading retailer with a strong presence in the UK market. They pride themselves on their commitment to providing exceptional customer experiences through a wide range of products and services. **THE ROLE AND RESPONSIBILITIES **They...

Job Introduction We're looking for an experienced and strategic Head of Customer Insight to join our team. As the Head of Customer Insight, you'll play a crucial role in helping our organisation understand the market, consumer behaviour, and industry trends. Your expertise will guide our decision-making, inspire innovation, and ensure that we always keep our...

Company DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of...

About Us We are TravelPerk: a scaling unicorn valued at nbsp;since our creation in 2015 Backed by worldclass investors with portfolios including AirBnB Stripe Slack Trello Gusto Twitter Farfetch and Deliveroo our team comprises Aplayers from the travel and technology industries Weve been named nbsp;by SaaS1000 and featured as one of the hottest...

Job Title: Head of Customer Experience A dynamic and rapidly growing online marketplace dedicated to connecting buyers and sellers seamlessly and efficiently. As the Head of Customer Experience, you will play a pivotal role in shaping and executing their customer-centric strategy. Provide visionary leadership to the Customer Experience team, fostering a...

Job Description Customer Experience Quality Lead Are you an expert in quality test engineering? Would you like to join our great team? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for...

Marketing & Communications, Customer Insight Enablement Lead - London, United Kingdom- Permanent- Full Time#R-00224185

A revolutionary customer strategy, CX and insights consultancy underpinned by unique AI analytics technology and data. Our client is a revolutionary Customer Strategy, Customer Experience and Customer Insights Consultancy underpinned by a unique AI Analytics software platform. Working with several major UK brands including leading names in financial...

Insight Global Job Opportunity: Electrical Shift Lead Insight Global is looking for an Electrical Shift Lead to join one of the largest Utilities and facilities organizations in the UK for a full-time opportunity. The office is located in Osterley, London. The chosen candidate will lead 15-building campus and act as the point of contact for the Engineering...

WHAT YOU'LL DOAs a Lead Knowledge Analyst (LKA) within BCG's Center for Customer Insight (CCI) and the Customer Demand & Innovation topic (CD&I) within our Marketing, Sales & Pricing Practice Area, you will collaborate and partner in a growing global team, providing industry and/or functional expertise and insights. You will work together with case and...

The CSA function is one of the most exciting departments in customer land at Relative at the moment. Your job is split into two phases: Onboarding and Adoption. New customers enter our Onboarding function and typically spend three months here. This is where you will be highly hands-on in training our new customers, ensuring they are fully self-sufficient in...

Experience Insights Manager Role Summary: This role will help Expedia define how it measures and understands the experiences our Partners have when using our products, Building from the ground up, this is a real opportunity to make your mark and drive an experience focused culture across our Product teams – you'll be providing them with metrics, tools and...

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the world's leading investors and our team has scale-up and exit...

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...

**Senior Customer Insight Analyst** **6 Month Contract** **London/Windsor** **Remote Working** Putting people first, pioneering with a collective spirit and always advancing with a growth mindset - that's what we stand for at Pontoon Solutions. We care about making the future work for everyone. And that starts with our own people. Our culture is...

**Head of Insight - Customer Closeness, CSAT and Business Performance** - 12 Month Fixed Term Contract (220008EC) This role has responsibility for creating one source of truth in external business performance and customer behaviour/mindset to illuminate the business and drive decision making, course correction and opportunity identification. Through a team...