Customer Success Executive
2 weeks ago
The CSA function is one of the most exciting departments in customer land at Relative at the moment. Your job is split into two phases: Onboarding and Adoption. New customers enter our Onboarding function and typically spend three months here. This is where you will be highly hands-on in training our new customers, ensuring they are fully self-sufficient in using our platform and have completed their first project with us.
In this phase, you will begin to develop the solid foundations for your ongoing relationship with each customer. Training is interactive and fun, no training is ever the same, and you get to help our customers uncover unknown insights in their data Once the Onboarding phase is completed, your customer enters our Adoption phase - this lasts for the remaining duration of their yearly contract, and the goal in adoption is to ensure that our customers are 'adopted', i.e. using the platform regularly and getting the most value out of Relative Insight.
You will ensure that our customers are reaching their project completion goals and laying the groundwork for a successful renewal. You will achieve this through regular check-ins, maintaining a solid relationship and providing extra training where needed You will work closely with our Account Management function here - we like to think of the collaboration between AMs and CS as the dream team
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Customer Success Executive
4 weeks ago
London, United Kingdom MB Group Full timeCustomer Success Executive is a pivotal role in the process of developing new and evolving key existing relationships as the company continues to deliver their strategic growth plans. You will help shape policies and processes, working with our customer base in order to understand their ever-changing needs adding value at each stage of the process. You will...
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Customer Success Specialist
3 weeks ago
London, United Kingdom Customer Management Resourcing (CMR) Full time**Customer Success Specialist (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have the perfect opportunity for an experienced Customer Success Specialist to join an International Asset Management firm based in Central London. Have you got excellent experience in Financial Services...
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Customer Success Executive
4 weeks ago
London, United Kingdom Essensys Full timeDo you want to be part of a culture that lives by its values and is cheering for your success? At essensys, we are looking for a dynamic and driven **Customer Success Executive** to join our team. - Competitive salary + great benefits - Permanent, full-time, London - Opportunity to work for a Global organisation - Flexible working environment with a focus on...
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Customer Success Executive
7 days ago
London, United Kingdom Essensys Full timeDo you want to be part of a culture that lives by its values and is cheering for your success? At essensys, we are looking for a dynamic and driven **Customer Success Executive** to join our team. - Competitive salary + raft of benefits, including family-friendly benefits (enhanced maternity and paternity, birthday off, Cultural Celebration Day, to name a...
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Customer Success Executive
2 weeks ago
London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. Ready to apply Before you do, make...
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Customer Success Executive
2 weeks ago
London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is...
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Customer Success Executive
2 weeks ago
London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is...
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Customer Success Executive
2 weeks ago
London, Greater London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. Ready to apply Before you do, make...
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Customer Success Executive
2 weeks ago
London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is a...
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Customer Success Executive
1 week ago
London, United Kingdom Christopher Keats Media Limited Full timeJob DescriptionOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success...
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Customer Success Executive
4 hours ago
London, United Kingdom Christopher Keats Media Limited Full timeJob Description Our client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer...
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Customer Success Executive
4 weeks ago
London, United Kingdom LemonTea Recruitment Full timeMy Client provides a loan service for businesses throughout the UK. Due to ongoing growth they are seeking a Customer Success Executive to work directly under the CFO and alongside the Sales Team. You will take full responsibility of the post sales client lifecycle - from onboarding through to loan disbursement, serving as the main contact point on loans,...
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Customer Success Manager
2 weeks ago
London, United Kingdom Space Executive Full timeJob DescriptionOur client is a London-based SaaS scale-up, offering sales intelligence platform for businesses to identify opportunities to sell into the public sector.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.They are looking for an experienced Customer Success Manager, with experience managing;...
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Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom Space Executive Full timeJob DescriptionOur client is a London-based SaaS scale-up, offering sales intelligence platform for businesses to identify opportunities to sell into the public sector.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.They are looking for an experienced Customer Success Manager, with experience managing;...
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Customer Success Executive
2 weeks ago
London Area, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is a...
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Customer Success Executive
2 weeks ago
London Area, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is a...
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Customer Success Executive
2 weeks ago
London Area, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is...
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Customer Success Executive
2 weeks ago
London Area, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is a...
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Customer Success Executive
6 days ago
London, United Kingdom Siteimprove Full timeThe Customer Success Executive is responsible for ensuring that assigned Siteimprove customers are consistently successful in working with Siteimprove. The results of these efforts should be a high retention rate of Annual Recurring Revenue (ARR), identification of contract expansion opportunities, and identifying Customers willing to participate in...
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Customer Success Executive
3 weeks ago
London, United Kingdom Siteimprove Full timeDescription The Customer Success Executive is responsible for ensuring that assigned Siteimprove customers are consistently successful in working with Siteimprove. The results of these efforts should be a high retention rate of Annual Recurring Revenue (ARR), identification of contract expansion opportunities, and identifying Customers willing...
