Order Processing Administrator

2 months ago


London, United Kingdom GLORIOUS BRANDS Full time

**About us**

We are an Ambitious Beauty Distributor working with many great beauty brands and retailers.

Our work environment includes:

- Modern office setting
- Work-from-home days

Glorious Brands is looking for an experienced Sales Order Processing administrator to take responsibility for order processing, B2B customer queries & customer pricing maintenance.

You will have a good understanding of order processing, a good communicator, strong team player and a motivated self-starter with a proven track record of achieving financial and business objectives.

**The main roles and responsibilities for this role are**:

- To manage the processing of customer orders from order processing through to raising customer invoices on dispatch
- Appropriate liaison with our third-party warehouse to manage customer orders
- Management and appropriate use of customer portals
- Ownership and maintenance of the customer order forms
- Maintaining the customer prices in Sage
- Dealing with customer queries and complaints
- Being part of appropriate project teams e.g., EDI Project
- Working closely with the Glorious Brands team to support the business and offer excellent customer service


**Required Experience**
- Previous customer services experience in a similar sized company
- Previous experience working with major retailers
- Strong Microsoft Office skills including advanced excel
- Analytical skills
- Well organised
- Ability to work in a team and individually
- Sound decision making
- Excellent written and verbal communication skills
- Great attention to detail
- Ability to work under pressure and to deadlines
- Good judgement

**Salary**: £23,320.00-£27,179.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- london: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in london

Expected start date: 17/04/2023



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