Order Processor and Administrator
7 months ago
**Our Product | Our Mindset | Our People | Our Service | Our impact**
Crosstown is a progressive, premium sweet treats brand, established in London, creating fresh and extraordinary **flavours** from scratch by hand. Our mission is to satisfy tastebuds across UK, to engage with those who appreciate quality, by providing exceptional treats and the very best experience through great service and delicious products.
At Crosstown we have **premium** products served by **authentic** people. We value integrity, and we strive to grow our business to offer internal progression for our employees. Growth delivers opportunity, and opportunity fosters growth. We focus on your future to support ours
We are firm believers that you should have a voice and think big, be **bold**. Everyone is welcome at Crosstown
**About the Role**
We are currently hiring for an Order Processor and Administrator, who will work closely with our bakery and packing teams, as a key function in the team. This person will work with our existing order processors to support our production and delivery network by prepare order numbers, packaging and paperwork relating to orders. **Please note that this job is a night shift role, 6pm - 2am.**
**Our Central Unit Production is in Battersea, SW8 4AB.**
**We offer**:
- £12.50 per hour
- 4 to 5 shifts a week
- Part-time position - 30hours guaranteed per week
- Progression opportunity - we are proud to have a workforce that grows with the company
- Pension scheme
- Cycle to work scheme
- Free parking on site
- 50% Discount on our products
- Mental Health Employee Assistance Programme
- Hourly accrual with increase of accrual rate after each year of service
- Amazing doughnuts every day
**Role and Responsibilities**
Your role as Order Processor and Administrator has the following responsibilities, but not limited to:
- Composing Overall Production numbers
- Update of Late forecast based on late orders.
- Daily update of products through respective channel
- You will ensure good communication across all relevant departments.
- Ensuring daily orders for wholesalers are in production and delivered on time.
- Ensuring success of our National Delivery process, reviewing orders and planning deliveries.
- Adjust mix and quantity for our retail requests
- Operational support for equipment such as Labelling, preparing and organising packaging.
- Plan drivers’ routes appropriately, ensuring orders, stores and wholesalers are delivered to in the correct time frames.
- Update Retail Team on daily basis regarding Drivers routes and expected shop delivery timeframes.
- Custom Orders and Mail Outs
- Working with food and other delicate products
- Excellent command of written and spoken English
- Experience with Outlook, Word and Excel programs
- Quick to learn new computer systems
- Ability to work as part of a team, but solve problems independently when required
- Critical and creative thinking to solve problems and identify where new efficiencies can be made
- Able to work to deadlines and work quickly while remaining calm and organised
- Attention to detail
- We are an equal opportunity employer where everyone is welcome and respected.
Please make sure that you take the opportunity to check out our website to understand Crosstown and what our company produces._
**Job Types**: Part-time, Permanent
Part-time hours: 30 per week
**Salary**: £12.50 per hour
**Benefits**:
- Additional leave
- Bereavement leave
- Casual dress
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
- Transport links
Schedule:
- 8 hour shift
- Night shift
Work Location: In person
Reference ID: order processor
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