Assistant Compliance Auditor

3 weeks ago


Bromley, United Kingdom Page Personnel Finance Full time

To provide monitoring support to ensure the company complies with all relevant regulations and to contribute to the management of conduct risk, including culture and quality assurance, to ensure the fair treatment of customers.

**Client Details**

Leading financial services provider based in the heart of Bromley.

**Description**
- Undertake customer care telephone calls and record findings
- 2nd line monitoring of field force of Financial Advisers
- Assist Compliance team with follow up/investigation of areas of concern
- Identify at risk performers
- Identify customer vulnerability
- Liaise with Compliance team to achieve monitoring targets
- Assist Compliance team with various MI for reporting purposes

**Profile**
- Customer Service experience working in Financial Services
- Knowledge of Life Assurance, Investment and Pension product
- Excellent communication skills both written and verbal
- Ability to identify customer vulnerability and to act appropriately
- Motivation and ability to develop
- A-level (or equivalent) or relevant professional qualification desirable
- Educated to degree level desirable

**Job Offer**
- Full-time role - 35 hours per week
- start and finish times will vary depending on requirements
- Monday to Friday
- Training provided



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