Housing Neighbourhood Coordinator
4 weeks ago
Broxtowe Borough Council is looking to recruit a Neighbourhood Coordinator to help deliver and improve its Housing Neighbourhood Management Service. As a Neighbourhood Coordinator, your role will include daily contact with customers and you will assist them with their housing and tenancy issues.
You will manage tenancies and tenancy issues, an anti-social behaviour caseload and you will also manage a patch neighbourhood within the Borough. The key focus of the team and the role is to improve the quality of neighbourhoods, to sustain tenancies, to effectively engage with customers to improve housing services and to deal effectively with issues of anti-social behaviour that may arise.
You will work as part of team of Neighbourhood Coordinators delivering this service. The ability to work as part of a team but also to manage your own caseload is important, particularly as the role will spend a lot of time lone working in the community.
You will need to work closely with other departments and agencies to achieve positive results for customers and to improve neighbourhoods and you will also need to be able to communicate effectively with customers, both verbally and in writing, some of whom will be suffering difficulties because of their personal circumstances. Therefore, an ability to communicate with a wide range of audiences and build relationships is important.
**We’re looking for an individual who has proven experience of**:
- Working in a housing department or related setting
- Working with customers
- Working with vulnerable people
- Experience of managing their own caseload
- Experience of working under pressure and with constantly changing priorities
- Strong communication skills, both verbally and written
- The ability to show they can represent our GREAT values and behaviours
For an informal chat about the role, please contact Rachel Crompton, Neighbourhoods Manager on 0115 9173548.
**This is a re-advertisement, previous applicants need not apply.**
**Expected interview date : Week Commencing 6 February 2023.**
**Please quote reference No: H19**
**Closing date**: **Wednesday 25 January 2023 at 5.00 pm**
**Job Types**: Full-time, Permanent
**Salary**: £26,710.00-£28,245.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Flexitime
- Work from home
Schedule:
- Monday to Friday
Work Location: One location
Application deadline: 25/01/2023
Reference ID: H19
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