Anti-Social Behaviour and Community Safety Officer

2 weeks ago


Nottingham, United Kingdom the guinness partnership Full time

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

About the role

We have an exciting opportunity for a field-based, Safe Neighbourhood Officer to join our new Safe Neighbourhoods and Support Service on a full-time, permanent basis. This is to cover our homes in Yorkshire, Derbyshire, Lincolnshire, Nottingham & Humber.

You will manage and investigate Anti-Social Behaviour (ASB) cases in hotspot areas covering a regional geographical area. There will be travel involved with this role.

You will be proactive and pursue preventative measures establishing strong working relationships with the local police, local authority and other agencies to deliver prevention projects. You will work with customers where there is a complex ASB case.

You will work closely with the ASB & Legal Officers based at our Bower House Office (Oldham) to attend regional courts for initial hearings. You will provide Court representation for lower level legal work such as injunctions; no access cases and straightforward possession.

You will be provided accredited mediation training, if applicable, and be required to provide mediation where the need is identified.

The successful candidate needs excellent customer service and communication skills. You will be able to work well under pressure.

Key Responsibilities:

  • Manage ASB prevention projects in hotspot areas
  • To carry out thorough and effective investigations
  • To adopt a victim centre approach when dealing with ASB, keeping individuals and communities safe
  • Identify vulnerability at the earliest opportunities and escalate this to our Safeguarding Team
  • Provide high level of customer service in line with Guinness’s Customer Service Standards
  • Take ownership of allocated cases in accordance with Guinness’s policies and procedures
  • Attend Court hearings for injunctions and NOSPs to achieve positive outcomes
  • Build local partnerships across local authorities and external agencies to ensure available tools and powers to address ASB are utilised
  • Provide a mediation service to reduce ASB between neighbours
  • Identify and support Continuous Improvements
  • Work together with other team members to innovate and deliver right first-time services

Skills and Experience

Essential:

  • Good knowledge of relevant legislation and current best practice
  • Good attention to detail, maintaining accurate records within agreed service levels and targets
  • Able to prioritise to meet changing demands
  • Self-motivated with the ability to plan and work effectively without high levels of supervision
  • Excellent oral and written communications
  • Good knowledge of Microsoft Office
  • Able to demonstrate Guinness behavioural competencies
  • Full UK Driving Licence and access to your own vehicle

Desirable:

  • Experience of delivering targeted ASB prevention projects
  • Experience of working in the housing or property sector
  • Strong knowledge of regulatory legislation for social housing

If you are interested in joining us and would like to apply for this role, please review the role profile to ensure you meet the essential criteria.

Interviews will be taking place at our office in Sheffield, week commencing 03/06/2024.



  • Nottingham, United Kingdom The Guinness Partnership Full time

    About UsThe Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in...


  • Nottingham, United Kingdom The Guinness Partnership Full time

    About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...


  • Nottingham, United Kingdom the guinness partnership Full time

    About The Guinness Partnership The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work....


  • Nottingham, United Kingdom The Guinness Partnership Full time

    About the roleWe have an exciting opportunity for a field-based, Safe Neighbourhood Officer to join our new Safe Neighbourhoods and Support Service on a full-time, permanent basis. This is to cover our homes in Yorkshire, Derbyshire, Lincolnshire, Nottingham & Humber.You will manage and investigate Anti-Social Behaviour (ASB) cases in hotspot areas covering...

  • Area Housing Officer

    4 weeks ago


    Nottingham, United Kingdom Fox Morris Group Full time

    **Area Housing Officer - Broxtowe Council** **3 - 6+ Month Ongoing Contract** **Rate - Negotiable - Please send your CV with the rate of pay you require!** **Essentials**: - Knowledge or understanding of welfare benefits - Housing legislation, specifically surrounding tenancies and anti-social behaviour - Previous experience of working in a social...

  • Community Payback

    1 month ago


    Nottingham, United Kingdom Ministry of Justice Full time

    Salary 1 - £20,126 - £24,225 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - East Midlands City/Town 1 - Nottingham Building/Site 1 - NMS Unit A Meadow Grove, NG2 3GS Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Flexible Working Role...


  • Nottingham, United Kingdom Broxtowe Borough Council Full time

    **£28,635 - £30,170 pro rata per annum** **22.5 hours per week working Monday/Tuesday/Wednesday** You will support customers by managing tenancies and tenancy issues; including managing an anti-social behaviour caseload within a patch area in the Borough. The key focus of the team and the role is to improve the quality of neighbourhoods, to sustain...

  • Mnvp Communications

    1 month ago


    Nottingham, United Kingdom NHS Nottingham and Nottinghamshire Integrated Care Board Full time

    **Qualifications & Training**: Educated to a diploma level or have significant equivalent experience in a relevant field (communications, administration, health & social care) Knowledge & Experience: Knowledge of the NHS, health and social care and/or voluntary sector services within Nottingham and Nottinghamshire Experience of social media and website...

  • Enforcement Officer

    6 days ago


    Nottingham, United Kingdom Nottingham City Council Full time

    **ASB Enforcement Officer** Location is either Byron House or another Nottingham based location. Nottingham City Council is looking to recruit for the position of ASB Enforcement Officer, a unique and innovative role where you will deal with the most serious anti-social behaviour and environmental crimes, making a difference to its resident’s lives and...

  • Area Housing Officer

    4 weeks ago


    Nottingham, United Kingdom Akton Recruitment Full time

    **Area Housing Officer** **Nottingham** **£28 Per Hour** **Job Role** Ensure by investigation, support, negotiation and enforcement that tenants comply with their conditions of tenancy. Ensure that anti-social behaviour complaints are investigated thoroughly and actions are taken that are in accordance with policy and procedure. Ensure that tenancies...


  • Nottingham, United Kingdom Ministry of Justice Full time

    **Probation Services Officer - HMP Nottingham - 73209** **£23,637 - £29,046** **Nottingham**: **Overview of the job**: The job holder will undertake the full range of work with offenders before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management...

  • Mnvp Communications

    1 month ago


    Nottingham, United Kingdom NHS Nottingham & Nottinghamshire Integrated Care Board Full time

    A Maternity & Neonatal Voices Partnership (MNVP) is an independent team made up of women, birthing people and their families; Providers; the Integrated Care Board (ICB); who commission health services, the Local Authority (LA), who commission public health and social care, and Voluntary Organisations. The Nottingham and Nottinghamshire MNVP includes the...


  • Nottingham, United Kingdom Nottingham Community Housing Association Full time

    Salary**:Circa £56,000 DOE** - Location**:Nottingham** - Hours**:35** - Closing Date**:25/02/2024 23:59** **The Vacancy** We are seeking a highly motivated and experienced individual to join us as the Head of Communities Service Lead at NCHA. In this pivotal role, you will be responsible for leading and developing our Communities department, ensuring the...


  • Nottingham, United Kingdom Ventro - Fire Compliance Full time

    Health and Safety OfficerVentro Group are looking for a Health and Safety Officer to join the business, this is due to company growth and will be a full time role.The role will be responsible for monitoring compliance to Health, Safety and Environmental legislation, and through internal audit identify and develop areas for continuous improvement. The Health...

  • Probation Officer

    1 month ago


    Nottingham, United Kingdom Ministry of Justice Full time

    **Probation Officer - HMP Lowdham Grange - 77333** **£30,812 - £38,289** **Nottingham**: **Overview of the job** Post holders will undertake the full range of offender management tasks with offenders under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin...

  • Community Payback

    1 month ago


    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 343203**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs...


  • Nottingham, United Kingdom HM Revenue and Customs Full time

    **Details**: **Reference number**: - 272276**Salary**: - £27,650 - £29,728**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - HMRC - CDIO - Security**Type of role**: - Security**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 3Contents Location About the...


  • Nottingham, United Kingdom Ventro - Fire Compliance Full time

    Health and Safety Officer While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Ventro Group are looking for a Health and Safety Officer to join the business, this is due to company growth and will be a full time role.The role will be responsible for...


  • Nottingham, United Kingdom Ventro - Fire Compliance Full time

    Health and Safety Officer Ventro Group are looking for a Health and Safety Officer to join the business, this is due to company growth and will be a full time role. The role will be responsible for monitoring compliance to Health, Safety and Environmental legislation, and through internal audit identify and develop areas for continuous improvement. The...


  • Nottingham, United Kingdom Ventro - Fire Compliance Full time

    Health and Safety Officer Ventro Group are looking for a Health and Safety Officer to join the business, this is due to company growth and will be a full time role. The role will be responsible for monitoring compliance to Health, Safety and Environmental legislation, and through internal audit identify and develop areas for continuous improvement. The...