Mnvp Communications

A Maternity & Neonatal Voices Partnership (MNVP) is an independent team made up of women, birthing people and their families; Providers; the Integrated Care Board (ICB); who commission health services, the Local Authority (LA), who commission public health and social care, and Voluntary Organisations.

The Nottingham and Nottinghamshire MNVP includes the areas of Nottingham City and Nottinghamshire County, incorporating two Hospital Providers: Nottingham University Hospitals (NUH) NHS Trust and Sherwood Forest Hospitals (SFH) NHS Foundation Trust.

The MNVP works in collaboration with system partners within the local Maternity & Neonatal System (LMNS) to support service improvements.

Our MNVP also includes a great team of passionate MNVP volunteers who represent and reach out to local women, birthing persons and their families to gather feedback on their experiences. Some volunteers also collaborate with the Providers to support service improvements based on the voice of our service users.

Hearing the voices of women and families is a requirement of NHS England’s Three-Year Delivery Plan for Maternity & Neonatal Services (March 2023).

We are recruiting to the position of MNVP Communications & Social Media Officer to support us in delivering these requirements. It is hoped that this role will be an enabler for our MNVP to effectively listen, gather feedback from service users, and to feel confident to get involved with service improvement activities.

The Communications and Social Media Officer will be working in close conjunction with the MVP and NVP Leads and the LMNS Programme Management Office (PMO) to contribute to the development of social media strategies and communication plans to support the work of the MNVP more widely.

The post holder will take a lead on the implementation of social media posts and to promote the activity of the MNVP and to share successes of the programme, in line with the agreed processes and policies used in the ICB Communications Team.

The Communications and Social Media Officer will provide expert reporting, analytics, and advice to increase public visibility, awareness, understanding and support for the MNVPs vision, activities, and programme of work.

This advertised post will sit within the Local Maternity & Neonatal System Programme Management Office (LMNS PMO), a team within the ICB who has oversight and supports transformation of local maternity and neonatal care and who also host the MNVP.

Our vision is for maternity services across Nottingham & Nottinghamshire to become safer, more personalised, kinder, professional and more family friendly; where every woman or birthing person has access to information to make decisions about their care; and where they and the baby can access support that is centered around their individual needs and circumstances.

**The postholder will be expected to work within the ICB values**:
1) Open and Honest

2) Compassionate and Respectful

3) Innovative and

4) Work collaboratively.

**Qualifications & Training**: Educated to a diploma level or have significant equivalent experience in a relevant field (communications, administration, health & social care)

**Knowledge & Experience**:
Knowledge of the NHS, health and social care and/or voluntary sector services within Nottingham and Nottinghamshire

Experience of social media and website editing

Experience of promoting events

Experience of building stakeholder engagement and networking links

Experience of contributing to social media and communication strategies

Experience of analysing data to report on the effectiveness of social media and communication strategies

Understand the vision, brand and function of the MNVP at national and local level

Experience of media handling and responding to media enquiries

Experience of producing content on complex or sensitive issues

Experience of working in collaboration with a range of partners

Experience of working in an NHS or Public Sector environment

Experience of working with volunteers, service users or people with lived experience

Experience of local maternity or neonatal services professionally and /or personally

Knowledge of coproduction approaches to supporting people with lived experience to coproduce activity as an equal partner

**Skills & Abilities**:
Excellent planning, admin & organisational skills

Able to create visually engaging and informative content to be shared via a range of platforms

Able to adapt communications to the relevant audiences in accessible formats

Able to plan and schedule social media and communications but with a flexible approach to changes in budget and timescales

Able to refresh and implement internal processes and policies as required

Able to offer advice and training on communication methods to support service delivery

Able to motivate & negotiate with others on best options and solutions to support programme objectives

Ability to use a range of IT packages such as MS Teams, Canva, a