Participation Coordinator

1 month ago

Nottingham, United Kingdom Framework Housing Association Full time

PARTICIPATION COORDINATOR, CHANGING FUTURES (LIVED EXPERIENCE TEAM), NOTTINGHAM, PERMANENT, 37 HPW, FRWK08 £23,430 - £25,292

Are you passionate about helping people who use services to have a say in how those services are developed and delivered?

What is Changing Futures?

Changing Futures Nottingham is one of 15 partnerships across the country working towards sustainable improvements in 'the system' which supports people facing severe and multiple disadvantage.

Severe and Multiple Disadvantage (SMD) is generally considered to be an experience of three or more of the following sources of disadvantage simultaneously; mental health issues, homelessness, substance misuse, domestic abuse and contact with the Criminal Justice system.

The Lived Experience Team works alongside the delivery team to encourage and promote the voice of those with living and lived experience of SMD. Our group of Expert Citizens provide consultations for external agencies. In consultations people with lived and living experience of SMD are being asked to share their unique point of view on an issue.

Values statement as written by our Expert Citizens

"We are looking for someone that can clearly demonstrate a number of important values. They need to be non-judgemental and understand the power and importance of kindness and showing respect in order to receive it. They need to be able to put themselves in the shoes of the people that the Changing Futures programme will be supporting and be committed to seeing the person and not the label. They also need to be committed to challenging inequality, understanding that inequality and experience of discrimination can have a big impact on a person’s life and on how they engage with services and the support available. They need to be willing to listen in order to really hear and understand people’s experiences, their views and ideas. They also need to have a real desire and willingness to learn and grow, with a commitment to their own personal development. Overall, we are looking for someone that is clearly passionate about improving the lives of people that face severe and multiple disadvantage and who can use that passion to bring about change."

We strongly encourage applicants from marginalised communities to apply.

Duties and responsibilities

Planning, organising and delivering all aspects of the Expert Citizen group meetings.
Organising and planning consultation requests. These can be internal or external requests.
Developing innovative processes to ensure that genuine co-production takes place within the programme.
Supporting Expert Citizens to engage in groups/activities/consultations and checking in after to debrief.
Representing the Lived Experience Team at a local and national level by writing reports, attending events, delivering presentations and workshops
Ensuring that the voice of those with lived and living experience influences all aspects of the Changing Futures project by attending various meetings and raising issues with the Lived Experience Team Lead.
Participate in the National Expert Citizen’s Group.
Empowering Expert Citizens to develop their skills and confidence, we do this through providing and sourcing training.
Supporting workforce development through the activity of the Practice Development Unit.

Essential

Experience of accessing front line services personally or supporting friends/relatives.
Experience of beneficiary engagement or in providing advocacy support.
Understanding of the issues relating to people experiencing severe and multiple disadvantage.
Confidence to chair meetings and facilitate groups or willingness to work towards this goal.
Ability to set clear and professional boundaries.
Show empathy and compassion for beneficiaries and colleagues.
Ability to deal with situations where people may be showing signs of emotional distress and/ or be exhibiting challenging behaviours.
Good literacy skills, good numeracy skills (ability to handle cash and keep accurate records).
Good administrative and computer skills (ability to use Microsoft office and outlook).

NO AGENCIES PLEASE

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