Localities Operations Co-ordinator
6 months ago
**Are you passionate about making a difference and improving our Neighbourhoods?**
At Platform we put our customers at the heart of everything we do, and our Neighbourhood teams are the life and soul of the organisation. We are excited to recruit a customer focused and highly organised individual as a Localities Operations Coordinator to join our team.
You’ll be a key contact and support for our customers and Neighbourhood Officers in connection with Anti-Social Behaviour, Estate Management and other tenancy breaches. You'll have a hands-on, proactive approach to improving our neighbourhoods for everyone.
**What could you be doing?**
In this role you will work alongside the Neighbourhood Officers to ensure robust case management, managing case notes and updating our Housing Management System. Acting as the point of contact for our residents and Neighbourhood Officers, you will ensure all parties are kept informed of any updates within relation to their cases.
You'll maintain cases in relation to anti-social behaviour (ASB), hate crime, domestic abuse, safeguarding, tenancy breaches and estate management and ensure action plans are agreed, maintained and vulnerability risks assessments are completed where appropriate.
No day is the same in this role so if you like variety and want to progress your career in Housing, this could be right up your street
**Some things we need from you**
- You will have worked in a customer facing environment and delivered consistently good customer service, taking ownership of case management.
- As you will be responsible for keeping customers updated, you will have the ability to organise and prioritise work and handle a number of tasks simultaneously and accurately.
- Excellent interpersonal and communication skills are critical in this role, with the ability to communicate effectively with a diverse range of people, sometimes in stressful situations, establishing and maintaining effective working relationships.
- You will have confidence in dealing with tough conversations and showing empathy.
- This is a home-based role, however you will required to work in our Worcester office two days a week alongside your colleagues.
**Some of our great benefits include**
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Non
- contributory health & wellbeing plans with cashback for dental, optical, physio and complementary therapies
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
**Join us and find your purpose at Platform**
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.
You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.
Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.
Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
-
Facilities Co-ordinator
7 months ago
Worcester, United Kingdom National Trust Full timeDo you enjoy being part of a team with a cause? Do you want to help care for important historic buildings and estates? We're looking for a Facilities Co-ordinator with the skills to keep Croome in a tiptop condition and running smoothly for all the people who visit and love the place. You'll be required to work regular weekends and the proposed working...
-
Virtual Fracture Clinic Co-ordinator Wrh
7 months ago
Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full timeWORCESTERSHIRE ACUTE HOSPITALS NHS TRUST JOB DESCRIPTION DIRECTORATE OF SURGERY Post Title: Virtual Fracture Clinic Co-ordinator Grade: Band 6 Professionally Accountable to: Stacy Waldron Divisional Head of Nursing for Surgery Reports operationally to: Tracey Dennehy Lead Practitioner, Orthopaedics and Trauma Clinically responsible to : On Call Orthopaedic...
-
Activities Co-ordinator
7 months ago
Worcester, United Kingdom Care UK Full time**Activities / Lifestyle Co-Ordinator Required** **Shift Patterns - Days, working every other weekend (37.5 hours per week)** **Hourly Rate - £10.50 plus excellent benefits** Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care...
-
Freight & Logistics Co-Ordinator
1 month ago
Worcester, United Kingdom Next Generation Ltd Full timeJob Title: Freight & Logistics Co-Ordinator Location: Worcester Salary: from £30,000 depending on experience Job Type : Permanent, Full Time Working Hours: Monday Friday, 9am to 5pm (37.5 hours per week) Due to expansion, we are recruiting for a Freight & Logistics Co-Ordinator, for a well established, rapidly growing business based in Worcester.We are...
-
Logistics Co-ordinator Specialist
3 weeks ago
Worcester, Worcestershire, United Kingdom CV-Library Full timeJob OverviewWe are seeking a skilled Logistics Co-ordinator Specialist to join our team at Redwood Search. This role involves coordinating logistics operations, ensuring smooth transportation of goods, and managing relationships with freight forwarders.Key ResponsibilitiesLiaise with freight forwarders to obtain cost estimates for airfreight and sea freight...
-
Small Works Co-ordinator
6 months ago
Worcester, United Kingdom Bourne Site Services Limited Full timeDuties - Manage and oversee the day-to-day operations of the small works department including ordering materials and co-ordinating labour - Drive efficiency and continuous improvement in operational performance through increased productivity and resource optimisation - Supervise and provide guidance to a team of works staff - Ensure compliance with safety...
-
Home From Hospital In-reach Co-ordinator
7 months ago
Worcester, United Kingdom Age UK Herefordshire and Worcestershire Full timeWorking at Age UK Herefordshire and Worcestershire is more than just a job to us. We are united in making Herefordshire and Worcestershire a great place to grow older, through supporting our clients, their families, and their careers. We are proud of our commitment to our 300 staff and volunteers as well as our approach to making Age UK Herefordshire and...
-
Children & Adults Co-ordinator
7 months ago
Worcester, United Kingdom Midland Mencap Full timeJob Description and Person Specification **JOB TITLE**: Children and Adults Coordinator **EMPLOYMENT STATUS**: Permanent **RESPONSIBLE TO**:Communities Operations Managers **SALARY**:£26,101 **HOURS**:37 hours weekly **WHERE**:Worcester (main)/ Birmingham (as and when) CRITERIA EVIDENCE **Knowledge and Essential** **Experience** - Experience of...
-
Logistics Co-ordinator
7 months ago
Worcester, United Kingdom Insuraclean Ltd Full timeMain Responsibilities **Responsibilities**: - **To execute planning, prioritising and organising within the business through your role** - **Ensuring records and data are kept fully up to date on the system in line with GDPR** - **Coordinating bookings whilst maintaining strong communication with the team out in the business, at all levels** - **Problem...
-
Contracts Co-ordinator
9 months ago
Worcester, United Kingdom SBC Worcester Full time**JOB TITLE**: Social team - Order Processor **SITE LOCATION**: Upton Upon Severn Job Purpose: Accurate and timely processing of customer enquiries and orders from initial enquiry/order placement through to delivery in a professional manner and in accordance with the company KPI’s. To action any other reasonable request from the Department Manager or...
-
Activities Co-ordinator
7 months ago
Worcester, United Kingdom Care UK Residential Care Services Full time**Activities / Lifestyle Co-Ordinator Required** **Shift Patterns - Days, working every other weekend (37.5 hours per week)** **Hourly Rate - £10.50 plus excellent benefits** If you have a passion for helping others to get the most out of life and some experience gained in a similar role, joining Care UK as a Lifestyle Coordinator may be the right move...
-
Assistant Business Services Co-ordinator
7 months ago
Worcester, United Kingdom National Trust Full timeWe're looking for an Assistant Business Services Co-ordinator to join our team. **Hours**:You'll work 25 hours per week. Your working hours will be 10:00-15:00. **Salary**:£14,014 per annum **Contract duration**:Permanent **What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).** Reporting...
-
Place Co-ordinator
9 hours ago
Worcester, United Kingdom Worcester City Council Full time**Application via our website only please -** **ROLE PROFILE** **Environmental Operative Level Three (Street Scene Place Co-ordinator)** - _The ‘role profile’ is the contractual element that your post has been assigned to and generically_ - _sets out in broad terms the responsibilities the post holder is expected to have _**Service Area: Environmental...
-
Place Co-ordinator
8 hours ago
Worcester, United Kingdom Worcester City Council Full time**Application via our website only please -** **ROLE PROFILE** **Environmental Operative Level Three (Street Scene Place Co-ordinator)** - _The ‘role profile’ is the contractual element that your post has been assigned to and generically _ - _sets out in broad terms the responsibilities the post holder is expected to have _**Service Area: Environmental...
-
Next Generation Ltd | Freight
4 weeks ago
Worcester, United Kingdom Next Generation Ltd Full timeJob Title: Freight & Logistics Co-Ordinator Location: Worcester Salary: from £30,000 depending on experience Job Type : Permanent, Full Time Working Hours: Monday Friday,9am to 5pm (37.5 hours per week) Due to expansion, we are recruiting for a Freight & Logistics Co-Ordinator, for a well established, rapidly growing business based in Worcester.We are...
-
Co-Op | Customer Team Leader | Worcester
1 month ago
Worcester, United Kingdom Co-Op Full timeClosing date: 02-12-2024 Customer Team Leader Location: 387 Ombersley Road, Northwick, Worcester, WR3 7DA Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full, paid training provided...
-
Assistant Special Educational Needs Co-ordinator
1 month ago
Worcester, United Kingdom CV-Library Full timeAssistant Special Educational Needs Co-ordinator (SENCO): Location: Worcester Salary: £130-£160 Hours: Full time Are you passionate about making a difference in children's lives that have complex learning needs? Have you got experience working with children or young adults? Monarch Education are working closely with a SEMH school in...
-
Assistant Special Educational Needs Co-ordinator
4 weeks ago
Worcester, United Kingdom Monarch Education Full timeAssistant Special Educational Needs Co-ordinator (SENCO): Location: Worcester Salary: £130-£160 Hours: Full time Are you passionate about making a difference in children's lives that have complex learning needs? Have you got experience working with children or young adults? Monarch Education are working closely with a SEMH school in Worcester....
-
Localities Operations Co-ordinator- 12 Month Fixed
7 months ago
Worcester, United Kingdom Platform Housing Group Full time**Are you passionate about making a difference and improving our Neighbourhoods?** At Platform we put our customers at the heart of everything we do, and our Neighbourhood teams are the life and soul of the organisation. We are excited to recruit a customer focused and highly organised individual as a Localities Operations Coordinator to join our...
-
Localities Operations Co-ordinator- 12 Month Fixed
7 months ago
Worcester, United Kingdom Platform Housing Group Full time**Are you passionate about making a difference and improving our Neighbourhoods?** At Platform we put our customers at the heart of everything we do, and our Neighbourhood teams are the life and soul of the organisation. We are excited to recruit a customer focused and highly organised individual as a Localities Operations Coordinator to join our...