Warehouse Team Lead

7 months ago

Newry, United Kingdom S&W Wholesale Full time

**Rule Purpose**:Responsible for supporting the Section leader in the management of the Mid-shift warehouse teams, supporting the Warehouse Operation to ensure that standards and deadlines are always met.

**Hours**:Monday
- Thursday: 14:30- 23:15, Friday: 14:30- Finish (21:00).

**Accountable to**:Warehouse Section Leader
- Mid-shift

**Accountable for**: warehouse Functions, picking, loading, admin.

**Key Relationships**:Warehouse Section Leaders, Operations Lead’s, Direct reports & key stakeholder across wider teams.

**Our Vision -** to be a successful business, growing our presence across the island of Ireland as a wholesaler and retail partner of choice.

**Our Mission -** we go above and beyond to support those who trust in us to keep their business thriving. We serve our customers better than anyone else due to our flexible way of working. Our customer focused approach allows us to react quickly, communicate effectively and deliver our products reliably, time after time.

**Responsibilities**
- Promoting a positive working environment with the warehouse team, promoting an efficient and results focused environment.
- Take positive action to optimize costs across warehouse operations.
- Support Section Leader in picker performance, loading, invoicing, MHE utilization.
- Ensure availability, quality standards and safety of products and act on complaints to improve customer service.
- Support Section leader with team management, upkeep of payroll record and absence management.
- Effectively allocate, manage, and maximize resources across warehouse operations.
- Support Section Leader with completion of regular progress reports on productivity and performance across warehouse operations.
- Driving a strong H&S culture and behavioural mindset. Ensure all operations are run according to best practice in Health & Safety, and as per company policies and procedures and legislation.
- Ensuring internal customer expectations are met.
- Identifying team talent, developing team members, and driving exceptional people performance.
- Supporting in Administration functions, utilizing WMS system to maximise efficiency within the warehouse.
- Identifying and involving team members in continuous improvement initiatives.
- Ability to maintain and promote good recordkeeping & legislative practices, and an understanding of the importance of excellent internal operating procedures.
- Demonstrable passion and commitment to delivering outstanding service to customers and colleagues.
- Drive all Lean activities within the operations team.
- Support the recruitment, selection and evaluation processes of your teams.
- Flexibility in your approach and ability to adapt to ad-hoc tasks in a fast paced environment

**Criterion**

**Essential Criteria**
- **Going Further -**_
- Grade C in GCSE Maths and English
- Proficient in use of Microsoft Packages
- Experience in LEAN processes and 6S
- **Keeping it simple - **_
- +2 years’ experience in a similar position
- Proven ability to develop and empower Team members to deliver results for the operation and business.
- A proven track record of operations experience with a significant part of this served at team leader level.
- Experience on using powered MHE, LLOPS, FLT’s
- **Delivering as one team - **_
- Proven ability to adapt and problem solve in a fast pace environment.
- A strong motivator with excellent communication skills.
- Ability to work as part of a team.
- Ability to work on own initiative.
- Ability to make decisions.
- Strong people skills.
- Excellent planning, organising and prioritising skills.
- **Working Honestly - **_
- Customer focused
- Excellent communicator
- Positive “Can do” attitude
- Assertive personality
- **Circumstances - **_
- Able to operate outside core hours when required and travel to other sites on occasions.

**Desired Criteria**
- Experience of employee relations such as training and development.
- Understanding of warehouse management systems
- Willingness to undertake staff training and development as required
- Qualification in Supervisory Management
- A - level Qualifications or equivalent
- MHE licence’s
- HACCP/TACCP
- BRC experience

**Job Types**: Full-time, Permanent

**Salary**: £14.80 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Experience**:

- supervisor/team lead: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Newry (required)

Work Location: In person

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