Warehouse Supervisor

**Rule Purpose**: Responsible for supporting the Section leader in the management of the Nightshift warehouse teams, supporting the Warehouse Operation to ensure that standards and deadlines are always met.

**Hours**: Sunday (21:00pm to 04:30am) Monday to Thursday (21:00pm - 05:30am)

**Accountable to**: Warehouse Section Leader
- Nightshift

**Accountable for**: warehouse Functions, picking, loading, admin.

**Key Relationships**: Warehouse Section Leaders, Operations Lead’s, Direct reports & key stakeholder across wider teams.

**Our Vision** - to be a successful business, growing our presence across the island of Ireland as a wholesaler and retail partner of choice.

**Our Mission** - we go above and beyond to support those who trust in us to keep their business thriving. We serve our customers better than anyone else due to our flexible way of working. Our customer focused approach allows us to react quickly, communicate effectively and deliver our products reliably, time after time.

**About The Role**
- Promoting a positive working environment with the warehouse team, promoting an efficient and results focused environment.
- Take positive action to optimize costs across warehouse operations.
- Support Section Leader in picker performance, loading across both Ambient and CFF, invoicing, MHE utilization.
- Ensure availability, quality standards and safety of products and act on complaints to improve customer service.
- Support Section leader with team management, upkeep of payroll record and absence management.
- Effectively allocate, manage, and maximize resources across warehouse operations.
- Support Section Leader with completion of regular progress reports on productivity and performance across warehouse operations.
- Driving a strong H&S culture and behavioral mindset. Ensure all operations are run according to best practice in Health & Safety, and as per company policies and procedures and legislation.
- Ensuring internal customer expectations are met.
- Identifying team talent, developing team members, and driving exceptional people performance.
- Supporting in Administration functions, utilizing WMS system to maximise efficiency within the warehouse.
- Identifying and involving team members in continuous improvement initiatives.
- Ability to maintain and promote good recordkeeping & legislative practices, and an understanding of the importance of excellent internal operating procedures.
- Demonstrable passion and commitment to delivering outstanding service to customers and colleagues.
- Drive all Lean activities within the operations team.
- Support the recruitment, selection and evaluation processes of your teams.
- Flexibility in your approach and ability to adapt to ad-hoc tasks in a fast paced environment

**Required Criteria**
- Grade C in GCSE Maths & English
- 2 Years + experience in a similar position
- Proficient in Microsoft Packages
- Experience in LEAN Processes and 6S
- Proven ability to develop and empower Team members to deliver results for the operation and business.
- A proven track record of operations experience with a significant part of this served at team leader level.
- Experience on using powered MHE, LLOPS, FLT’s
- Proven ability to adapt and problem solve in a fast pace environment.
- A strong motivator with excellent communication skills.
- Excellent planning, organising and prioritising skills.
- Strong people skills.
- Ability to make decisions.
- Ability to work on own initiative.
- Ability to work as part of a team.

**Desired Criteria**
- Experience of employee relations such as training and development.
- Understanding of IT Warehouse Management Systems
- Qualification in Supervisory Management
- A - level Qualifications or equivalent
- MHE licence’s
- HACCP/TACCP
- BRC experience

**Skills Needed**

Leading Teams, IT skills, Attention to detail, Building Relationships, Communication, Planning and Organising

**About The Company**

Based conveniently in Newry, S&W has a unique access point to key markets in NI and ROI. Their history dates back to 1916 with Newry Cash & Carry, before merging with J&E Whitten in 2000 to become Savage and Whitten (S&W) as they are known today.

Today, S&W is a top 100 NI business and one of the largest independent wholesalers on the island of Ireland, servicing over 2,000 customers. The growth of their business is down to the ability to service both independent and symbol retailers, as well as the growth of the symbol brands it owns and operates.

**Company Culture**

Going above and beyond for customers is the key factor in what has made S&W successful and a key part of how the business plans to offer 'A Whole Lot More' going forward as it introduces a new look and feel for the business. Summing up the refreshed brand direction.

Managing Director, Michael Skelton:
"For us, A Whole Lot More is what we promise our customers. It's what we offer and the service that underpins that - we believe it's important to offer the prod